A written scope protects both sides: the client knows exactly what they are paying for, and you know exactly what you promised. The best scopes are short and specific.
The parts of a clear scope
- The goal: one or two sentences in the client's words.
- The work: what you will do, as a short list.
- Deliverables: what the client will receive, in what format.
- Timeline: start date, milestones and delivery date.
- Fee and terms: the amount or rate, when it is billed and when it is due.
- What is not included: the most common source of disputes, so say it plainly.
- What you need from the client: documents, access, decisions and by when.
Keep it readable
One or two pages. Plain language. No surprises in the fine print.
Handle changes in writing
When the work grows, send a short change note with the new work, time and fee before doing it. Clients rarely object to a change they agreed to in advance.
See our sample written scope for an example.
This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.
