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Glossary

The terms, defined plainly.

1099 terms from trucking, auto transport, legal support, property, business and accounting, each linked to the capability that handles it. Search them, filter them, or study them as flashcards.

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Business

1099 review

Checking at year end which vendors need a Form 1099.

Consulting & Strategy →
Business

1099-NEC

The IRS form that reports payments of nonemployee compensation to contractors.

Operations & Back Office →
Trucking

11-hour driving limit

The maximum driving time for property-carrying drivers after 10 consecutive hours off duty.

Dispatch Services →
Trucking

14-hour window

The period after coming on duty after which a property-carrying driver may not drive.

Dispatch Services →
Business

2/10 net 30

Payment terms offering a 2% discount if paid in 10 days, with the full amount due in 30.

Consulting & Strategy →
Trucking

34-hour restart

34 or more consecutive hours off duty, which resets the 60 or 70 hour period.

Dispatch Services →
Business

50/30/20 budget

A guide to split take-home pay into needs, wants and savings.

Consulting & Strategy →
Trucking

60-hour rule

No driving after 60 hours on duty in 7 consecutive days.

Dispatch Services →
Trucking

70-hour rule

No driving after 70 hours on duty in 8 consecutive days, for carriers operating every day.

Dispatch Services →
Trucking

80% meal limit

The share of meal expenses transportation workers can deduct, higher than the usual 50%.

Operations & Back Office →
A
Business

AC filter

The filter in an air conditioning system, replaced every one to three months.

Consulting & Strategy →
Trucking

Accessorial charges

ES: Cargos adicionales

Fees beyond the linehaul rate for extra services or delays, such as detention, layover, lumper fees or tarping.

Dispatch Services →
Trucking

Accessorial invoice

A separate bill for extra charges such as detention, layover or lumper fees.

Operations & Back Office →
Trucking

Accessorial log

A list of every extra charge by load, with what was billed and what was paid.

Operations & Back Office →
Trucking

Accessorial terms

The extra charges and rates agreed on the rate confirmation, such as detention and lumper.

Operations & Back Office →
Trucking

Accident register

A carrier's record of recordable crashes.

Business Filings →
Business

Account inventory

A list of every online account a business uses, without passwords.

Technology Setup →
Accounting

Accounts payable

Money a business owes to its vendors and suppliers for goods or services received.

Operations & Back Office →
Accounting

Accounts receivable

Money owed to a business by its customers for work already delivered.

Operations & Back Office →
Accounting

Accrual basis

An accounting method that records income when earned and expenses when incurred, regardless of when cash moves.

Operations & Back Office →
Legal support

Acknowledgment

A notarial act where a signer declares they signed a document willingly.

Litigation Support (Ashmoor Casework) →
Business

Action item

A task from a meeting, with an owner and a due date.

Consulting & Strategy →
Legal support

Activities of daily living

Everyday tasks such as dressing, cooking, driving and caring for family.

Litigation Support (Ashmoor Casework) →
Business

Activity fee

The monthly or season cost of a child's sport, lesson or club.

Consulting & Strategy →
Property

Adjusted basis

What you paid plus improvements, minus depreciation; used to figure gain on a sale.

Property Problem-Solving & Upkeep →
Property

Adjuster

The person who investigates and evaluates an insurance claim.

Property Problem-Solving & Upkeep →
Business

Administrative dissolution

When the state dissolves a business entity, typically for failing to file its annual report.

Business Filings →
Property

Advance rent

Rent paid before it is due, such as last month's rent at move-in.

Property Problem-Solving & Upkeep →
Legal support

Advanced costs

Case expenses a firm pays during a matter and recovers at the end, as the agreement allows.

Litigation Support (Ashmoor Casework) →
Property

Adverse action notice

A notice required when a rental decision is based on a credit or background report.

Property Problem-Solving & Upkeep →
Legal support

Adverse party

A party on the opposite side of a matter.

Litigation Support (Ashmoor Casework) →
Legal support

Affidavit

A written statement of facts sworn under oath before an officer authorized to administer oaths.

Document Services →
Property

After-hours call

A tenant call outside business hours, often about an urgent problem.

Property Problem-Solving & Upkeep →
Business

Agenda

The list of topics for a meeting, in order, with times.

Consulting & Strategy →
Accounting

Aging report

A report grouping open invoices by how long they have been outstanding, such as 0–30, 31–60 and 61–90 days.

Operations & Back Office →
Property

All other perils deductible

The flat deductible for most covered losses other than hurricanes.

Property Problem-Solving & Upkeep →
Trucking

All-in rate per mile

Total revenue divided by every mile driven, loaded and empty.

Dispatch Services →
Trucking

All-miles rate

Revenue divided by every mile driven, loaded and empty.

Dispatch Services →
Business

Allowance

A regular amount of money given to a child, often tied to chores.

Consulting & Strategy →
Business

Allowance ledger

A record of a child's allowance received, spent and saved.

Consulting & Strategy →
Business

Amortization

Paying off a loan in regular payments that cover interest and part of the balance.

Consulting & Strategy →
Business

Annual billing

Paying for a subscription once a year, often at a discount.

Operations & Back Office →
Trucking

Annual driver review

The yearly review of each driver's motor vehicle record and qualification file.

Operations & Back Office →
Trucking

Annual inspection

A yearly inspection required for commercial vehicles, with a record kept on file.

Dispatch Services →
Business

Annual report (Sunbiz)

The yearly filing that keeps a Florida LLC or corporation active with the Division of Corporations. Due between January 1 and May 1.

Business Filings →
Business

Annual report late fee

The fee Florida adds when an LLC or for-profit corporation files its annual report after May 1.

Business Filings →
Accounting

Annual resale certificate

A Florida Department of Revenue certificate that lets a registered dealer buy goods for resale without paying sales tax.

Business Filings →
Trucking

Annual review of driving record

The yearly check of each driver's motor vehicle record required for carriers.

Dispatch Services →
Business

Annualized cost

A cost restated as a yearly rate, to compare it with interest or other options.

Consulting & Strategy →
Trucking

Anti-gel additive

A fuel additive that helps keep diesel from gelling in cold weather.

Dispatch Services →
Legal support

Appearance fee

A court reporter's charge for attending a deposition.

Litigation Support (Ashmoor Casework) →
Property

Appliance lifespan

The usual number of years an appliance lasts.

Property Problem-Solving & Upkeep →
Property

Application log

A record of each rental application in the order received, with the decision.

Property Problem-Solving & Upkeep →
Legal support

Approved backup contact

A person the client allows the firm to contact if the client cannot be reached.

Litigation Support (Ashmoor Casework) →
Business

Approved pickup list

The adults a school allows to pick up a child.

Consulting & Strategy →
Business

APR

Annual percentage rate: the yearly interest rate charged on a balance.

Consulting & Strategy →
Business

Archive

Records kept after work is finished, organized for retrieval.

Document Services →
Legal support

Arrival time

When a client should arrive, usually 30 to 45 minutes before a hearing.

Litigation Support (Ashmoor Casework) →
Business

Articles of organization

The document filed with the state to form a limited liability company.

Business Filings →
Property

Assessed value

The value the property appraiser uses for property taxes, after any caps.

Property Problem-Solving & Upkeep →
Individuals

Asset inventory

A list of accounts, property and debts with institutions, contacts and values.

Document Services →
Property

Assistance animal

A service or support animal, which fair housing laws treat differently from a pet.

Property Problem-Solving & Upkeep →
Business

At-risk client

A client with late payments, poor communication or low profit.

Consulting & Strategy →
Legal support

Attorney-client privilege

Protection for confidential communications between a client and their lawyer for legal advice.

Litigation Support (Ashmoor Casework) →
Legal support

Authentication

Showing that a piece of evidence is what it claims to be.

Litigation Support (Ashmoor Casework) →
Legal support

Authorization expiration

The date or event after which a records authorization is no longer valid.

Litigation Support (Ashmoor Casework) →
Legal support

Authorization log

A list of every records authorization: sent, signed, expires and sent to the provider.

Litigation Support (Ashmoor Casework) →
Business

Auto-renewal

A contract term that renews the contract unless someone gives notice.

Consulting & Strategy →
Business

Automatic transfer

A scheduled move of money to savings, usually on payday.

Consulting & Strategy →
Business

Autopay

Automatic payment of a bill from a bank account or card on the due date.

Operations & Back Office →
Trucking

Auxiliary power unit (APU)

A small engine or battery system that powers the cab without idling the main engine.

Dispatch Services →
Business

Avalanche method

Paying extra on the debt with the highest interest rate first.

Consulting & Strategy →
Property

Average daily rate

The average nightly price actually earned on booked nights.

Property Problem-Solving & Upkeep →
Legal support

Awaiting counsel

An item that cannot move until an attorney reviews, signs or decides.

Litigation Support (Ashmoor Casework) →
B
Trucking

Backhaul

ES: Carga de regreso

A load hauled on the return trip toward a truck's home base, reducing empty miles.

Dispatch Services →
Business

Backup person

Someone named to handle the essentials when the owner is out.

Consulting & Strategy →
Property

Balance due

Rent or charges still owed after a payment.

Property Problem-Solving & Upkeep →
Accounting

Balance sheet

A statement of what a business owns, owes and the owners' equity at a point in time.

Operations & Back Office →
Trucking

Balloon payment

A large final payment due at the end of a lease or loan.

Operations & Back Office →
Trucking

Bank holiday

A day banks are closed, usually not counted as a business day in payment terms.

Dispatch Services →
Accounting

Bank reconciliation

Matching the transactions in a business's books to its bank statements to confirm they agree.

Operations & Back Office →
Trucking

Base fuel price

The diesel price used as the starting point for a fuel surcharge; the surcharge covers the difference above it.

Dispatch Services →
Trucking

Base jurisdiction

The state or province where a carrier is licensed for IFTA and files its returns.

Business Filings →
Legal support

Bates numbering

Sequential identifying numbers stamped on every page of a document production so each page can be cited precisely.

Litigation Support (Ashmoor Casework) →
Business

Bid or no-bid

The decision whether an opportunity is worth the effort of a proposal.

Consulting & Strategy →
Business

Bilingual service

Serving clients in more than one language, such as English and Spanish.

Consulting & Strategy →
Trucking

Bill of lading (BOL)

ES: Conocimiento de embarque

The shipping document that records what is being transported, from whom, to whom, and under what terms. It also serves as a receipt for the freight.

Dispatch Services →
Business

Bill savings

The difference between the old and new price of a bill, times the months.

Consulting & Strategy →
Trucking

Billable detention

Waiting time beyond free time that the rate confirmation pays for.

Dispatch Services →
Business

Billable hours

Hours of work that can be charged to a client.

Consulting & Strategy →
Legal support

Billable time entry

A record of time worked: date, matter, task and duration, used for hourly invoices.

Litigation Support (Ashmoor Casework) →
Legal support

Billed amount

What a provider charged before insurance adjustments.

Litigation Support (Ashmoor Casework) →
Legal support

Billed versus paid

The difference between what a provider charged and what was actually paid.

Litigation Support (Ashmoor Casework) →
Legal support

Billing contact

The person or office that handles a provider's bills and itemized statements.

Litigation Support (Ashmoor Casework) →
Business

Billing day

The set day each week or month when invoices go out.

Consulting & Strategy →
Legal support

Bills summary

A list of medical charges by provider, with dates and amounts.

Litigation Support (Ashmoor Casework) →
Legal support

Binder order

The sequence documents appear in a binder, matching the index numbers.

Litigation Support (Ashmoor Casework) →
Trucking

Black ice

A thin, nearly invisible layer of ice on pavement, especially on bridges.

Dispatch Services →
Trucking

BMC-84

The surety bond form brokers file to show $75,000 in financial security.

Dispatch Services →
Trucking

BMC-85

The trust fund form brokers can file instead of a surety bond.

Dispatch Services →
Trucking

Bobtail

Driving a tractor with no trailer attached.

Dispatch Services →
Trucking

Bobtail miles

Miles driven by a tractor without a trailer attached.

Dispatch Services →
Trucking

BOC-3

The FMCSA filing that designates a process agent in each state to accept legal papers on a motor carrier's or broker's behalf.

Business Filings →
Legal support

Bodily injury liability

Coverage that pays for injuries the insured causes to others, up to the policy limits.

Litigation Support (Ashmoor Casework) →
Trucking

Bond claim

A request to a broker's surety or trust provider for payment the broker owes.

Dispatch Services →
Legal support

Bookmarks (PDF)

Clickable links in a PDF's sidebar that jump to sections or exhibits.

Document Services →
Business

Break-even client loss

How many clients you could lose after a price increase before revenue drops.

Consulting & Strategy →
Property

Break-even years (rent or buy)

How long you need to stay for owning to cost less than renting.

Property Problem-Solving & Upkeep →
Trucking

Bridge formula

A federal rule limiting weight based on the number of axles and the distance between them.

Dispatch Services →
Trucking

Broker (property broker)

A company that arranges transportation of freight by an authorized carrier for compensation. Requires FMCSA broker authority and financial security.

Dispatch Services →
Trucking

Broker authority lookup

ES: Verificación de la autoridad del bróker

Checking a broker's registration and status directly on FMCSA's official site before booking a load.

Dispatch Services →
Trucking

Broker credit score

A rating from a load board or factoring company of how reliably a broker pays.

Dispatch Services →
Trucking

Broker rating

A carrier's or dispatcher's own score of a broker's payment and service.

Dispatch Services →
Trucking

Broker-carrier agreement

ES: Acuerdo bróker-transportista

The master contract between a broker and a carrier that sets the terms applying to every load they handle together.

Dispatch Services →
Business

Budget overrun

Spending beyond what a project's budget allows.

Consulting & Strategy →
Business

Buffer account

Savings that smooth out the difference between high and low income weeks.

Consulting & Strategy →
Business

Buffer time

Open time left in a schedule for surprises.

Consulting & Strategy →
Business

Bulk buying

Buying larger quantities for a lower unit price.

Consulting & Strategy →
Trucking

Bunk heater

A heater that warms the sleeper without running the main engine.

Dispatch Services →
Business

Business bank account

An account in the company's name used only for business money.

Operations & Back Office →
Business

Business continuity plan

A plan for keeping the business running when the owner or key people are unavailable.

Consulting & Strategy →
Business

Business day

A weekday that is not a holiday; how holidays are counted depends on the rule being applied.

Consulting & Strategy →
Business

Business health check

A short review of whether a business's basic protections are in place.

Consulting & Strategy →
Business

Business hours

The days and times a business is open or available.

Consulting & Strategy →
Business

Business interruption coverage

Insurance that can replace lost income and some expenses while a business cannot operate after covered damage.

Consulting & Strategy →
Business

Business tax receipt

The local license, issued by a county or city, that allows a business to operate in that jurisdiction. Renewed annually in Florida.

Business Filings →
C
Business

Calendar day

Any day, including weekends and holidays.

Consulting & Strategy →
Business

Calendar view

A month grid showing tasks, deadlines and renewals by date.

Technology Setup →
Business

Call script

A guide for what to say on a sales or service call.

Consulting & Strategy →
Property

Cap rate

Net operating income divided by the property price.

Property Problem-Solving & Upkeep →
Business

Capabilities statement

A one-page summary of a firm's capabilities, differentiators, company data and contact details, used with partners and procurement offices.

Consulting & Strategy →
Property

Capital expense

A large replacement such as a roof or air conditioner.

Property Problem-Solving & Upkeep →
Property

Capital improvement

Work that adds value or extends a property's life, usually depreciated.

Property Problem-Solving & Upkeep →
Business

Car line

The line of cars for school drop-off and pickup.

Consulting & Strategy →
Business

Card surcharge

An added charge for paying by credit card, limited by card network rules and some state laws.

Consulting & Strategy →
Auto transport

Cargo claim

ES: Reclamo de carga

A claim against a carrier's cargo insurance for damage to goods in transit.

Operations & Back Office →
Trucking

Cargo exclusion

A situation or commodity a cargo policy does not cover.

Dispatch Services →
Trucking

Cargo insurance

ES: Seguro de carga

Coverage for loss of or damage to the freight a carrier is hauling.

Connections & Vetting →
Trucking

Cargo limit

The most a cargo policy pays for one load or one loss.

Dispatch Services →
Trucking

Carrier packet

The documents a carrier sends a broker to set up an account.

Dispatch Services →
Trucking

Carrier rating

A dispatcher's own score of a carrier's performance on loads.

Dispatch Services →
Legal support

Case cost ledger

A running list of costs advanced on each matter, with receipts and totals.

Litigation Support (Ashmoor Casework) →
Legal support

Case costs

Expenses of a case such as filing fees, records and experts, separate from attorney fees.

Litigation Support (Ashmoor Casework) →
Legal support

Case timeline

Key events in a matter by date, each with its source.

Litigation Support (Ashmoor Casework) →
Legal support

Casework request

A written request from counsel describing the matter, deliverable, format and deadline.

Litigation Support (Ashmoor Casework) →
Accounting

Cash basis

An accounting method that records income when cash is received and expenses when paid.

Operations & Back Office →
Business

Cash discount

A price reduction for paying early or in cash.

Consulting & Strategy →
Accounting

Cash flow statement

A report of cash coming in and going out over a period, separate from profit on paper.

Operations & Back Office →
Accounting

Cash reserve

Money set aside to cover expenses during slow months or emergencies.

Operations & Back Office →
Property

Cash-on-cash return

Yearly cash flow after the mortgage divided by the cash invested.

Property Problem-Solving & Upkeep →
Trucking

CDL

Commercial driver's license, required to operate larger commercial vehicles, such as those rated over 26,000 pounds, or those carrying hazardous materials or 16 or more passengers.

Operations & Back Office →
Trucking

Cents per mile (maintenance)

Expected maintenance cost divided by miles, used to fund repairs as you go.

Operations & Back Office →
Trucking

Certificate holder

The party named on a certificate of insurance as the one receiving proof of coverage, often the broker or shipper.

Operations & Back Office →
Property

Certificate of competency

A local credential required for certain trades in Miami-Dade County, separate from or in addition to a state license.

Connections & Vetting →
Legal support

Certificate of custodian

A provider's sworn statement that copied records are complete and kept in the ordinary course of business.

Litigation Support (Ashmoor Casework) →
Business

Certificate of insurance (COI)

ES: Certificado de seguro

A document issued by an insurer or agent summarizing a policy's coverage, limits and dates.

Connections & Vetting →
Property

Certificate of occupancy

A building department document certifying a structure meets code and may be occupied.

Records & Research →
Business

Certificate of status

A document from the Florida Division of Corporations confirming a company is active.

Business Filings →
Property

Certificate of use

A local permit, required in some Florida jurisdictions, confirming a property may be used for a particular purpose.

Records & Research →
Legal support

Certified copy

A copy of a public record that the record's custodian certifies as true and complete.

Records & Research →
Legal support

Certified translation

A translation with a signed statement from the translator that it is complete and accurate.

Litigation Support (Ashmoor Casework) →
Trucking

Chain law

State rules requiring tire chains or traction devices in certain winter conditions.

Dispatch Services →
Business

Change of address

Telling the post office and others your new address when you move.

Consulting & Strategy →
Business

Change order

A written agreement to change the scope, timeline or fee of work already underway.

Consulting & Strategy →
Business

Change request

A client's request for work outside the agreed scope, quoted separately.

Consulting & Strategy →
Trucking

Chargeback

An amount a carrier deducts from an owner-operator's settlement under the lease.

Dispatch Services →
Accounting

Chart of accounts

The organized list of every account a business uses to record transactions.

Operations & Back Office →
Trucking

Check call

ES: Llamada de seguimiento

A status update from the carrier or dispatcher to the broker on a load's location and timing.

Dispatch Services →
Business

Check-in date

The date set to follow up on delegated work.

Consulting & Strategy →
Business

Chore chart

A chart of household jobs, who does them, and when.

Consulting & Strategy →
Legal support

Chronology

A dated, sourced timeline of the events in a matter, prepared for an attorney's review.

Litigation Support (Ashmoor Casework) →
Property

Claim acknowledgment

An insurer's written confirmation that it received a claim or a communication.

Property Problem-Solving & Upkeep →
Auto transport

Claim file

The reports, photos and paperwork gathered for an insurance claim.

Operations & Back Office →
Property

Claim log

A dated record of every contact with an insurer or adjuster about a claim.

Property Problem-Solving & Upkeep →
Legal support

Claim number

The number an insurer assigns to a claim, used on every letter and call.

Litigation Support (Ashmoor Casework) →
Legal support

Clawback

Getting back a privileged document that was produced by mistake, as the rules or an agreement allow.

Litigation Support (Ashmoor Casework) →
Trucking

Clean inspection

A roadside inspection with no violations.

Dispatch Services →
Business

Clean title

A vehicle title without a salvage, flood or similar brand.

Consulting & Strategy →
Trucking

Clearinghouse limited query

A yearly check, with the driver's consent, for drug and alcohol violations in FMCSA's Clearinghouse.

Dispatch Services →
Trucking

Clearinghouse query

A check of FMCSA's Drug and Alcohol Clearinghouse for a driver's violations.

Business Filings →
Legal support

Client confirmation

A reply from a client confirming they received a reminder and will attend.

Litigation Support (Ashmoor Casework) →
Legal support

Client contact log

A record of every call, email and meeting with a client, with the next follow-up date.

Litigation Support (Ashmoor Casework) →
Business

Client directory

A single list of clients and contacts with roles, phone numbers and notes.

Operations & Back Office →
Individuals

Client file

The documents an attorney keeps for a client's matter, usually transferable to a new attorney.

Document Services →
Business

Client health score

A simple score of how well a client relationship is going.

Consulting & Strategy →
Business

Client onboarding

The steps to set up a new client: agreements, information and access.

Consulting & Strategy →
Business

Client rhythm

A regular schedule of updates to each client, even when nothing has changed.

Consulting & Strategy →
Legal support

Client status update

A regular message or call telling a client what has happened in the case and what comes next.

Litigation Support (Ashmoor Casework) →
Business

Client survey

A few questions asking clients about their experience.

Consulting & Strategy →
Business

Close rate

The share of leads that become paying clients.

Consulting & Strategy →
Business

Closing checklist (books)

The steps done each month to finish the books.

Consulting & Strategy →
Property

Closing costs

Fees and charges paid when buying a home, beyond the price.

Property Problem-Solving & Upkeep →
Property

Closing documents

The papers signed and exchanged to complete a property sale.

Property Problem-Solving & Upkeep →
Legal support

Closing index

A list of what remains in a matter's file at closing.

Litigation Support (Ashmoor Casework) →
Legal support

Closing letter

A letter to a client confirming the case is finished and the file is being closed.

Litigation Support (Ashmoor Casework) →
Legal support

Closing statement (case)

The statement at the end of a matter showing the recovery, fees, costs and the client's share.

Litigation Support (Ashmoor Casework) →
Auto transport

COD

Cash on delivery: payment collected from the customer when the vehicle is delivered.

Operations & Back Office →
Property

Code enforcement lien

A lien recorded against a property for unpaid fines from code violations.

Records & Research →
Business

Collections ladder

A set series of increasingly firm payment reminders.

Operations & Back Office →
Property

Combination detector

A device that detects both smoke and carbon monoxide.

Property Problem-Solving & Upkeep →
Business

Commingling

Mixing business and personal money in the same accounts.

Operations & Back Office →
Property

Communication log

A record of each conversation with a tenant.

Property Problem-Solving & Upkeep →
Legal support

Complaint

The document that begins a civil lawsuit, stating the plaintiff's claims.

Litigation Support (Ashmoor Casework) →
Business

Compliance calendar

A calendar of every recurring filing, renewal and deadline.

Business Filings →
Property

Compliance inspection

A code officer's visit to confirm a violation has been corrected.

Property Problem-Solving & Upkeep →
Trucking

Concealed damage

Damage found after delivery that was not visible when the freight was received.

Dispatch Services →
Legal support

Conditional payment

A payment by Medicare that may have to be repaid from a recovery.

Litigation Support (Ashmoor Casework) →
Legal support

Confidentiality designation

A label such as confidential placed on produced documents under a protective order or agreement.

Litigation Support (Ashmoor Casework) →
Legal support

Conflict check

A search of the firm's records to find conflicts of interest before taking a new matter.

Litigation Support (Ashmoor Casework) →
Legal support

Conflict check (intake)

Checking names against the firm's records before taking a matter, as counsel directs.

Litigation Support (Ashmoor Casework) →
Legal support

Conflict waiver

Written consent from affected clients that allows a firm to proceed despite a possible conflict.

Litigation Support (Ashmoor Casework) →
Trucking

Consortium (drug testing)

A service that manages random drug and alcohol testing for small carriers.

Business Filings →
Business

Contact method

How a client prefers to be reached: call, text, email or meeting.

Consulting & Strategy →
Legal support

Contact preference

How and when a client wants to be reached.

Litigation Support (Ashmoor Casework) →
Legal support

Contingency fee

An attorney fee calculated as a percentage of the recovery.

Litigation Support (Ashmoor Casework) →
Trucking

Continuous mode

Reefer operation where the unit runs constantly, rather than cycling on and off.

Dispatch Services →
Trucking

Contract freight

ES: Carga por contrato

Freight moved under an ongoing agreement at set rates for a lane or customer.

Dispatch Services →
Legal support

Copy service

An outside company that copies and sends medical records for providers.

Litigation Support (Ashmoor Casework) →
Legal support

Cost category

The type of case expense, such as filing fees, records or court reporters.

Litigation Support (Ashmoor Casework) →
Business

Cost of goods

What it costs to provide what you sell, before overhead.

Consulting & Strategy →
Business

Cost per client

Advertising spend divided by the number of new clients it produced.

Consulting & Strategy →
Business

Cost per lead

Advertising spend divided by the number of inquiries it produced.

Consulting & Strategy →
Trucking

Cost per mile

Total operating costs divided by total miles driven.

Dispatch Services →
Trucking

Cost per mile to own

All ownership costs of a truck divided by the miles it runs.

Dispatch Services →
Legal support

Cost reimbursement

Repayment of advanced costs out of a recovery or by the client.

Litigation Support (Ashmoor Casework) →
Trucking

Cost-plus fuel pricing

Fuel priced at the station's cost plus a set amount, instead of the pump price.

Dispatch Services →
Trucking

Counteroffer

A rate proposed back to a broker after their first offer.

Dispatch Services →
Legal support

Court date reminder

A message to a client with the date, time, place and what to bring for a hearing.

Litigation Support (Ashmoor Casework) →
Legal support

Court reporter

A professional who records and transcribes testimony word for word.

Litigation Support (Ashmoor Casework) →
Business

Courtesy reminder

A friendly note sent a few days before an invoice is due.

Consulting & Strategy →
Legal support

Courtroom assignment

The courtroom or judge where a hearing is held, listed on the notice of hearing.

Litigation Support (Ashmoor Casework) →
Legal support

Cover memo

A short letter from counsel explaining a case and the questions for an expert.

Litigation Support (Ashmoor Casework) →
Legal support

Coverage disclosure request

A written request asking a liability insurer to disclose its coverage, under section 627.4137 in Florida.

Litigation Support (Ashmoor Casework) →
Business

Coverage limit

The most an insurance policy pays for a covered loss.

Consulting & Strategy →
Business

Coverage plan

Who handles each client or task while someone is away.

Consulting & Strategy →
Legal support

Crash report

The report a law enforcement agency writes about a traffic crash.

Litigation Support (Ashmoor Casework) →
Trucking

Credit check (broker)

A review of a broker's payment history and financial standing before booking.

Dispatch Services →
Trucking

CSA

Compliance, Safety, Accountability: FMCSA's enforcement program that measures carrier safety from inspection and crash data in categories called BASICs.

Consulting & Strategy →
Business

Customer acquisition cost

What it costs, on average, to win one new client.

Consulting & Strategy →
Business

Customer lifetime value

The profit a typical client brings over the whole relationship.

Consulting & Strategy →
D
Business

Daily brief

A short list of what needs attention today, gathered from every tracker.

Technology Setup →
Trucking

Daily dispatch checklist

The routine a dispatcher follows each morning, midday and evening.

Dispatch Services →
Property

Daily fine

A code enforcement fine that accrues for each day a violation remains uncorrected.

Property Problem-Solving & Upkeep →
Trucking

Daily gross

What a truck usually earns in a day it runs.

Dispatch Services →
Business

Daily routine

A short list of tasks done the same way every day.

Consulting & Strategy →
Auto transport

Damage code

ES: Código de daño

A short code on an inspection report for a type of damage, such as a scratch or dent.

Dispatch Services →
Property

Damage inventory

A room-by-room list of damaged items, values and proof.

Property Problem-Solving & Upkeep →
Legal support

Damages summary

A table of each category of claimed loss, the amount and the document supporting it.

Litigation Support (Ashmoor Casework) →
Legal support

Dash camera footage

Video recorded by a camera mounted in a vehicle, often overwritten after a set time.

Litigation Support (Ashmoor Casework) →
Trucking

DataQs

FMCSA's system for asking that incorrect safety data be reviewed.

Dispatch Services →
Business

Date-first file name

A file name that starts with the date so files sort in order.

Technology Setup →
Trucking

Days away log

A record of days spent away from home overnight, backed by ELD and trip records.

Operations & Back Office →
Property

Days on market

How long a rental is advertised before it is leased.

Property Problem-Solving & Upkeep →
Trucking

Days out

How many days a driver has been on the road since leaving home.

Dispatch Services →
Business

Days past due

How many days an invoice has gone unpaid after its due date.

Operations & Back Office →
Accounting

Days sales outstanding

The average number of days it takes to collect payment after a sale; lower means cash arrives sooner.

Operations & Back Office →
Accounting

Days sales outstanding (DSO)

The average number of days it takes to collect payment after a sale.

Operations & Back Office →
Trucking

Days to pay

How long a broker or customer takes to pay an invoice, measured from the invoice date.

Operations & Back Office →
Business

DBA (fictitious name)

A trade name a business uses instead of its legal name. In Florida, registered with the Division of Corporations.

Business Filings →
Property

DBPR

Florida's Department of Business and Professional Regulation, which licenses many professions and construction trades.

Connections & Vetting →
Trucking

Deadhead

ES: Millas vacías

Miles driven with an empty trailer, typically between a delivery and the next pickup.

Dispatch Services →
Trucking

Deadhead percentage

Empty miles divided by all miles driven.

Dispatch Services →
Auto transport

Dealer transport

Moving vehicles between dealerships, auctions and lots, usually several cars per trip.

Dispatch Services →
Individuals

Death certificate (certified copy)

An official copy of a death record, often required by banks, insurers and agencies.

Document Services →
Business

Debt service coverage

Cash flow divided by loan payments; how many times the business can cover them.

Consulting & Strategy →
Business

Decision log

A record of important decisions, why they were made and when to review them.

Consulting & Strategy →
Property

Declarations page

The page of a policy that lists coverages, limits and deductibles.

Property Problem-Solving & Upkeep →
Trucking

Declared value

The value of a load stated by the shipper, often on the bill of lading.

Dispatch Services →
Trucking

Dedicated lane

ES: Ruta dedicada

A regular route a carrier runs for the same customer on a set schedule.

Dispatch Services →
Legal support

Delay to first treatment

The days between an incident and the first medical visit.

Litigation Support (Ashmoor Casework) →
Business

Delegation

Assigning a task to someone else with a clear result and due date.

Consulting & Strategy →
Business

Deliverable

A specific thing the client receives, such as a report, file or filing.

Consulting & Strategy →
Trucking

Delivery receipt

The document the receiver signs at delivery, where damage or shortages are noted.

Dispatch Services →
Legal support

Demand exhibits

The records, bills and photos attached to a demand to an insurer.

Litigation Support (Ashmoor Casework) →
Legal support

Demand package

The letter and supporting records counsel sends an insurer to present a claim.

Litigation Support (Ashmoor Casework) →
Property

Deposit account

The separate bank account where a Florida landlord holds tenant deposits.

Property Problem-Solving & Upkeep →
Property

Deposit claim notice

A landlord's written notice of intent to keep part of a security deposit, sent as Florida law requires.

Property Problem-Solving & Upkeep →
Property

Deposit deduction

An amount kept from a deposit for unpaid rent or damage, with the reason.

Property Problem-Solving & Upkeep →
Property

Deposit notice

The written notice Florida landlords send within 30 days of receiving a deposit.

Property Problem-Solving & Upkeep →
Legal support

Deposition

Sworn testimony given out of court and recorded for use in a case.

Litigation Support (Ashmoor Casework) →
Legal support

Deposition summary

A condensed account of deposition testimony, usually organized by topic or page and line, for an attorney's use.

Litigation Support (Ashmoor Casework) →
Property

Depreciation (rental)

The yearly deduction for the cost of a rental building, spread over 27.5 years.

Property Problem-Solving & Upkeep →
Property

Desk adjuster

An insurance adjuster who handles a claim by phone and email rather than in person.

Property Problem-Solving & Upkeep →
Legal support

Destroy-after date

The date a closed file may be destroyed under the firm's retention policy.

Litigation Support (Ashmoor Casework) →
Legal support

Destruction log

A record of files destroyed, with dates and approvals.

Litigation Support (Ashmoor Casework) →
Property

Detector log

A record of each smoke and CO detector, its tests and battery changes.

Property Problem-Solving & Upkeep →
Trucking

Detention

ES: Tiempo de espera pagado

Time a driver waits beyond the agreed free time at pickup or delivery, often billable under the rate confirmation.

Dispatch Services →
Trucking

Detention clock

A running count of waiting time at a shipper or receiver, started on arrival.

Dispatch Services →
Trucking

Detention invoice

A request for payment of detention with times, rate and proof attached.

Operations & Back Office →
Trucking

Diesel exhaust fluid

A fluid used by modern diesel engines to reduce emissions, consumed in proportion to fuel.

Dispatch Services →
Business

Direct costs

Costs that belong to one job: labor, materials, subcontractors.

Consulting & Strategy →
Legal support

Disbursement

Paying out settlement funds to lienholders, costs, fees and the client.

Litigation Support (Ashmoor Casework) →
Business

Discount period

The days in which a customer may take an early payment discount.

Consulting & Strategy →
Legal support

Discovery

The pre-trial process in which parties exchange information and documents relevant to a case.

Litigation Support (Ashmoor Casework) →
Legal support

Discovery tracker

A list of every discovery set with its type, parties, dates and status.

Litigation Support (Ashmoor Casework) →
Trucking

Dispatch agreement

The contract between a dispatcher and a carrier setting duties and fees.

Dispatch Services →
Trucking

Dispatch income

Fees a dispatcher earns from the carriers they dispatch.

Dispatch Services →
Trucking

Dispatch report

A weekly summary of a carrier's loads, miles and earnings.

Dispatch Services →
Auto transport

Dispatch sheet

The order summary for a car-hauling load: vehicles, pickup and delivery contacts, dates and price.

Dispatch Services →
Trucking

Dispatcher-carrier agreement

ES: Acuerdo de despacho

The written contract between a carrier and its dispatcher setting the fee, how loads are approved and what the dispatcher may do on the carrier's behalf.

Dispatch Services →
Trucking

Distance record

A trip report or ELD and GPS data showing the miles driven in each jurisdiction.

Business Filings →
Business

Division

A named part of a company that serves a particular market, often under a trade name.

Consulting & Strategy →
Legal support

Division instructions

A judge's own procedures for hearings, filings and courtesy copies.

Litigation Support (Ashmoor Casework) →
Legal support

Docket

A court's official record of the filings and events in a case.

Records & Research →
Legal support

Docketing

Recording court and case deadlines on a calendar and tracking them to completion.

Litigation Support (Ashmoor Casework) →
Business

Document index

A list of documents with dates and descriptions, used to find anything quickly.

Document Services →
Business

Document inventory

A list of important papers, whose they are, where they are kept and when they expire.

Document Services →
Trucking

Double brokering

When a load is re-brokered to another carrier without permission; a common source of fraud and non-payment.

Dispatch Services →
Trucking

Down payment (insurance)

The upfront amount an insurer requires when a commercial auto policy starts.

Operations & Back Office →
Trucking

Downtime

Time a truck cannot work because of repairs or other problems.

Dispatch Services →
Trucking

Downtime cost

Lost revenue and fixed costs while a truck is out of service, plus the repair.

Dispatch Services →
Trucking

Downtime days

Days a truck cannot run because of repairs.

Dispatch Services →
Trucking

Drive tires

The tires on the tractor's drive axles, which move the truck.

Dispatch Services →
Trucking

Driver assist

A charge when the driver helps load or unload.

Operations & Back Office →
Trucking

Driver qualification (DQ) file

The file a motor carrier must keep for each driver, including application, records checks, medical certificate and annual review.

Operations & Back Office →
Trucking

Driver scorecard

A simple record of a driver's performance by month.

Dispatch Services →
Trucking

Driver vehicle inspection report

The written report of defects found during an inspection.

Dispatch Services →
Trucking

Drop and hook

Leaving one trailer at a facility and picking up another that is already loaded, instead of waiting for loading or unloading.

Dispatch Services →
Trucking

Drug and Alcohol Clearinghouse

The FMCSA database of CDL drivers' drug and alcohol program violations. Employers must query it before hiring and annually.

Operations & Back Office →
Trucking

Dry van

ES: Caja seca

An enclosed trailer without refrigeration, used for general freight.

Dispatch Services →
Business

Due date change

Asking a company to move a bill's due date to match your paydays.

Consulting & Strategy →
Business

Due day

The day of the month a recurring bill is due.

Operations & Back Office →
Research

Due diligence

Checking a company, property or person before entering an agreement.

Records & Research →
Property

Dwelling coverage

The insurance limit for the structure of the home.

Property Problem-Solving & Upkeep →
Property

Dwelling fire policy

An insurance policy often used for rental homes.

Property Problem-Solving & Upkeep →
E
Legal support

E-filing portal

The online system courts use to accept electronically filed documents.

Litigation Support (Ashmoor Casework) →
Property

Early payment discount (property tax)

Florida's discount of up to 4% for paying property taxes early.

Property Problem-Solving & Upkeep →
Property

Easement

A right to use part of another's property for a specific purpose, such as utility lines or access.

Records & Research →
Legal support

Economic damages

Losses with a dollar figure, such as medical bills and lost wages.

Litigation Support (Ashmoor Casework) →
Business

Effective hourly rate

What a flat fee works out to per hour actually spent.

Consulting & Strategy →
Business

Effective rate (card fees)

All card processing fees in a month divided by card sales.

Consulting & Strategy →
Trucking

Effective rate per mile

Load revenue divided by all miles driven for it, including deadhead, rather than loaded miles alone.

Dispatch Services →
Business

EIN

Employer Identification Number: the federal tax ID the IRS issues to a business.

Business Filings →
Trucking

ELD

Electronic logging device: equipment that records a driver's hours of service.

Operations & Back Office →
Business

Email signature

The block of contact details at the end of every email.

Consulting & Strategy →
Business

Emergency access

A way for a trusted person to reach your accounts or passwords if you cannot.

Technology Setup →
Property

Emergency contact (tenant)

A person to call if the tenant cannot be reached in an emergency.

Property Problem-Solving & Upkeep →
Property

Emergency entry

Entry without notice when needed to protect the property or people.

Property Problem-Solving & Upkeep →
Business

Emergency fund

Savings set aside for unexpected costs or lost income.

Consulting & Strategy →
Legal support

Emergency medical condition

A determination by a qualified provider that affects how much Florida PIP pays.

Litigation Support (Ashmoor Casework) →
Property

Emergency repair

A repair needed right away to protect health, safety or the property.

Property Problem-Solving & Upkeep →
Legal support

Employer wage verification

A letter from an employer confirming a person's position, pay rate, usual hours and dates missed.

Litigation Support (Ashmoor Casework) →
Trucking

Empty date

The date and place a truck will be unloaded and ready for a new load.

Dispatch Services →
Trucking

Empty-mile cost

What it costs to drive the miles that carry no freight.

Dispatch Services →
Trucking

Empty-mile share

The percentage of a trip's miles driven without a load.

Dispatch Services →
Auto transport

Enclosed transport

ES: Transporte cerrado

Shipping vehicles inside a covered trailer for protection, common for high-value or classic cars.

Dispatch Services →
Business

Endorsement disclosure

Telling readers about any payment or connection behind a review or testimonial.

Consulting & Strategy →
Research

Entity status

Whether a registered company is active, inactive or dissolved with the state.

Records & Research →
Legal support

Errata deadline

The last day for a witness to submit corrections to a deposition transcript.

Litigation Support (Ashmoor Casework) →
Legal support

Errata sheet

The form a deponent uses to list corrections to the deposition transcript.

Litigation Support (Ashmoor Casework) →
Trucking

Escrow (lease)

Money held from an owner-operator's settlements under the lease, to be returned under its terms.

Operations & Back Office →
Trucking

Escrow (trucking)

Money a carrier holds from an owner-operator's settlements under the lease, to be returned under its terms.

Dispatch Services →
Property

Escrow cushion

Extra money a lender may hold in escrow, limited to one-sixth of a year's escrowed payments.

Property Problem-Solving & Upkeep →
Property

Escrow shortage

When the escrow account will not cover the coming year's taxes and insurance.

Property Problem-Solving & Upkeep →
Accounting

Estimated tax payment

A quarterly payment toward income and self-employment tax for people without full withholding.

Operations & Back Office →
Accounting

Estimated tax voucher

The form or reference used to pay quarterly estimated taxes.

Operations & Back Office →
Accounting

Estimated taxes

Quarterly tax payments made on income that is not subject to withholding, such as self-employment income.

Operations & Back Office →
Property

Estoppel letter

A statement from an association of what an owner owes, used at closing.

Property Problem-Solving & Upkeep →
Trucking

ETA

Estimated time of arrival at pickup or delivery.

Dispatch Services →
Legal support

Event data recorder

A device in many vehicles that records speed, braking and other data around a crash.

Litigation Support (Ashmoor Casework) →
Individuals

Evidence binder

Documents arranged by date with numbered pages and a timeline, for a hearing.

Document Services →
Legal support

Evidence log

A list of photos, videos and other evidence with their source, date and storage location.

Litigation Support (Ashmoor Casework) →
Trucking

Exception (delivery)

A note on a delivery receipt describing damage, shortage or refusal.

Dispatch Services →
Business

Exclusions

The part of a scope that lists what is not included.

Consulting & Strategy →
Legal support

Exhibit

A document or item marked for identification and offered in a deposition, hearing or trial.

Litigation Support (Ashmoor Casework) →
Legal support

Exhibit binder

ES: Carpeta de pruebas

Tabbed exhibits matching the exhibit list, prepared for trial or a hearing.

Litigation Support (Ashmoor Casework) →
Legal support

Exhibit label

A sticker marking a document as a numbered or lettered exhibit.

Litigation Support (Ashmoor Casework) →
Legal support

Exhibit sticker

The label marking a document's exhibit number for trial or a deposition.

Litigation Support (Ashmoor Casework) →
Legal support

Expedited transcript

A transcript delivered faster than normal, at a higher price.

Litigation Support (Ashmoor Casework) →
Accounting

Expense category

A grouping such as fuel, software or insurance used to organize business costs.

Operations & Back Office →
Business

Expense receipt

Proof of a purchase showing the date, amount, vendor and what was bought.

Document Services →
Business

Expense split

The agreed share of a cost each person pays.

Consulting & Strategy →
Legal support

Expert disclosure

The date by which each side must name its experts and share their opinions, as the court orders.

Litigation Support (Ashmoor Casework) →
Legal support

Expert invoice

A bill from an expert for review, report or testimony time.

Litigation Support (Ashmoor Casework) →
Legal support

Expert witness

A person with specialized knowledge retained to give opinions in a case.

Litigation Support (Ashmoor Casework) →
Business

Expiration date

The date a license, policy, registration or certificate stops being valid.

Document Services →
Property

Expired permit

A permit that lapsed before the work was completed or inspected.

Records & Research →
Business

Export (ZIP)

Downloading many files at once in a single compressed folder.

Technology Setup →
Trucking

Extended warranty

Coverage for repairs beyond the manufacturer's warranty.

Dispatch Services →
Trucking

Extra stop charge

A charge for each pickup or delivery beyond the first.

Operations & Back Office →
F
Legal support

Fact witness

A person who testifies about what they saw, heard or did.

Litigation Support (Ashmoor Casework) →
Accounting

Factoring

ES: Factoraje

Selling invoices to a factoring company for immediate payment, less a fee, instead of waiting for the customer to pay.

Operations & Back Office →
Trucking

Factoring advance

The part of an invoice a factoring company pays right away.

Dispatch Services →
Trucking

Factoring reserve

The part of an invoice a factor holds back until the broker pays, then releases minus fees.

Operations & Back Office →
Property

Fair housing

Laws that prohibit discrimination in renting and selling housing.

Property Problem-Solving & Upkeep →
Property

Fair housing advertising

Rules against listing language that shows a preference based on protected characteristics.

Property Problem-Solving & Upkeep →
Business

Family calendar

One schedule showing every family member's week.

Consulting & Strategy →
Business

Family meeting place

A set place where family members meet if they are separated in an emergency.

Consulting & Strategy →
Legal support

File destruction date

The date a closed file may be destroyed under a retention policy.

Litigation Support (Ashmoor Casework) →
Legal support

File return letter

A dated letter sent with original documents returned to a client.

Litigation Support (Ashmoor Casework) →
Business

File sync

Keeping the same files available on every device through online storage.

Technology Setup →
Trucking

Fill-up log

A record of each fuel purchase: date, odometer, gallons and cost.

Dispatch Services →
Property

Final inspection

The building department's last inspection, which closes out a permit.

Records & Research →
Legal support

Final lien amount

The amount a lienholder confirms in writing will resolve its claim.

Litigation Support (Ashmoor Casework) →
Business

Final notice

The last written reminder before taking another step to collect.

Operations & Back Office →
Property

Fine mitigation

A request to reduce code enforcement fines after a violation is corrected.

Property Problem-Solving & Upkeep →
Business

Fireproof box

A container that protects papers from fire for a rated amount of time.

Document Services →
Accounting

Fixed costs

Costs that stay about the same each month, such as rent, insurance and software.

Operations & Back Office →
Trucking

Fixed costs (trucking)

Costs that continue whether the truck runs or not, like the payment and insurance.

Operations & Back Office →
Legal support

Flagged testimony

Parts of a deposition marked for counsel's attention, such as admissions.

Litigation Support (Ashmoor Casework) →
Trucking

Flat weekly fee

A dispatch fee charged per truck per week regardless of revenue.

Dispatch Services →
Trucking

Flatbed

ES: Plataforma

An open trailer without sides or roof, used for oversized or irregularly shaped freight.

Dispatch Services →
Property

Flood policy

Separate insurance for flood damage, which homeowners policies usually exclude.

Property Problem-Solving & Upkeep →
Property

Flood waiting period

The time after buying a flood policy before coverage begins, often 30 days for federal flood insurance.

Property Problem-Solving & Upkeep →
Property

Flood zone

A FEMA map designation of flood risk that affects building rules and insurance.

Records & Research →
Property

Folio number

The parcel identification number Miami-Dade County uses in property and tax records.

Records & Research →
Business

Follow-up date

The next date to contact a prospect or client.

Consulting & Strategy →
Business

Follow-up sequence

A planned series of follow-up messages at set intervals.

Consulting & Strategy →
Trucking

Form 2290

The IRS return for the heavy highway vehicle use tax.

Business Filings →
Trucking

Form 2290 (HVUT)

The IRS return for the federal heavy vehicle use tax on highway vehicles at or above 55,000 pounds.

Business Filings →
Business

Form I-9

The federal form verifying an employee's identity and eligibility to work.

Consulting & Strategy →
Business

Form SS-8

An IRS form used to request a determination of a worker's status.

Consulting & Strategy →
Business

Form W-9

The IRS form a vendor gives to provide its taxpayer information.

Consulting & Strategy →
Property

Forwarding address

Where a tenant asks for mail, including the deposit notice, after moving out.

Property Problem-Solving & Upkeep →
Trucking

Free time

ES: Tiempo libre de espera

The waiting time allowed at pickup or delivery before detention pay begins, often two hours.

Dispatch Services →
Trucking

Free time expiring notice

A message to the broker when free time is about to run out at a facility.

Dispatch Services →
Business

Free trial conversion

When a free trial turns into a paid subscription unless cancelled.

Operations & Back Office →
Trucking

Freight market (outbound)

How much freight leaves an area, which affects how easy it is to reload.

Dispatch Services →
Trucking

Fuel advance

Money paid to a driver ahead of settlement, usually for fuel, then deducted.

Operations & Back Office →
Trucking

Fuel advance log

A record of advances to drivers, by date, amount and settlement deducted.

Operations & Back Office →
Trucking

Fuel by state

Gallons purchased in each state during a quarter, with receipts.

Operations & Back Office →
Trucking

Fuel card

A payment card for fuel that can include discounts and reports for IFTA.

Operations & Back Office →
Trucking

Fuel card fee

A charge for using a fuel card, per transaction or per month.

Dispatch Services →
Trucking

Fuel cost per mile

Fuel spent divided by miles driven.

Dispatch Services →
Trucking

Fuel purchase report

A report of fuel bought by date, state and gallons, useful for IFTA.

Dispatch Services →
Trucking

Fuel range

How far a truck can go on its usable fuel.

Dispatch Services →
Trucking

Fuel surcharge

ES: Recargo por combustible

An amount added to the line-haul rate to account for fuel prices, often tied to a published fuel index.

Dispatch Services →
Trucking

Full truckload (FTL)

A shipment that occupies an entire trailer, moving directly from shipper to receiver.

Dispatch Services →
Trucking

Full-tank method

Filling to full every time so miles per gallon can be figured tank by tank.

Dispatch Services →
Business

Fund target date

When the money for a savings goal or sinking fund is needed.

Consulting & Strategy →
Legal support

Future medical expenses

The cost of care an injured person is expected to need in the future.

Litigation Support (Ashmoor Casework) →
G
Legal support

Gap in treatment

A stretch of time without medical care in an injury case.

Litigation Support (Ashmoor Casework) →
Business

Gift budget

A set amount planned for gifts over the year.

Consulting & Strategy →
Business

Gift card balance

The amount left to spend on a gift card.

Consulting & Strategy →
Property

Grace period (rent)

The days after the due date before a late fee applies, if the lease has one.

Property Problem-Solving & Upkeep →
Business

Grandfathered rate

An old price kept for existing clients for a period after an increase.

Consulting & Strategy →
Trucking

Green-light rules

ES: Reglas de aprobación

Written rules, such as lanes, minimum rate and equipment, under which a dispatcher may book a load without asking the carrier each time.

Dispatch Services →
Business

Grocery budget

A set amount for groceries each week or month.

Consulting & Strategy →
Business

Grocery list

The items to buy for the week's meals.

Consulting & Strategy →
Business

Gross pay

Pay before any deductions.

Operations & Back Office →
Business

Gross profit

Revenue minus the direct costs of delivering the work.

Consulting & Strategy →
Trucking

Gross vehicle weight

The total weight of the truck, trailer and load.

Dispatch Services →
Property

Group showing

Several prospects scheduled to see a rental within the same hour.

Property Problem-Solving & Upkeep →
Trucking

GVWR

Gross vehicle weight rating: the maximum loaded weight a vehicle is rated for by its manufacturer.

Operations & Back Office →
H
Trucking

Hazmat

Hazardous materials, which require specific placards, training and a CDL endorsement to transport.

Consulting & Strategy →
Trucking

Headhaul

The stronger-paying outbound direction on a lane.

Dispatch Services →
Trucking

Headhaul and backhaul rates

Rates into strong markets are usually higher than rates back out.

Dispatch Services →
Legal support

Hearing outcome

The judge's ruling or result at a hearing, as counsel reports it.

Litigation Support (Ashmoor Casework) →
Trucking

Heavy vehicle use tax

A yearly federal tax on heavy highway vehicles, filed on Form 2290.

Business Filings →
Legal support

HIPAA authorization

A signed form allowing a healthcare provider to release a patient's health information to a named party.

Records & Research →
Legal support

Hold acknowledgment

A recipient's written confirmation that they received a litigation hold.

Litigation Support (Ashmoor Casework) →
Legal support

Hold release

Notice from counsel that a litigation hold no longer applies.

Litigation Support (Ashmoor Casework) →
Business

Holiday budget

A set amount for holiday gifts, food, travel and events.

Consulting & Strategy →
Trucking

Home time

Days a driver spends at home between trips.

Dispatch Services →
Property

Homestead application

The filing with the county property appraiser to claim the homestead exemption, usually due March 1.

Property Problem-Solving & Upkeep →
Property

Homestead exemption

A Florida property tax exemption for a qualifying primary residence.

Records & Research →
Auto transport

Hotshot

A smaller truck, often a heavy-duty pickup, pulling a flatbed or car trailer for smaller or time-sensitive loads.

Dispatch Services →
Trucking

Hours available

On-duty hours a driver can still work before reaching the weekly limit.

Dispatch Services →
Trucking

Hours coming back

On-duty hours from the oldest day in the window that become available again the next day.

Dispatch Services →
Trucking

Hours of service (HOS)

ES: Horas de servicio

Federal rules limiting how long commercial drivers may drive and work before required rest.

Operations & Back Office →
Property

Hurricane deductible

ES: Deducible por huracán

A separate, often percentage-based deductible that applies to damage from a named storm or hurricane.

Property Problem-Solving & Upkeep →
Property

Hurricane shutters permit

A building permit some Florida jurisdictions require to install or replace storm shutters.

Records & Research →
I
Trucking

Identity theft (freight)

ES: Robo de identidad (carga)

When someone poses as a real carrier or broker, using its name and numbers to steal loads or payments.

Dispatch Services →
Trucking

Idle fuel burn

Fuel used while the engine runs and the truck is not moving.

Dispatch Services →
Trucking

Idling

Running the engine while the truck is parked.

Dispatch Services →
Trucking

IFTA

International Fuel Tax Agreement: a quarterly return that distributes fuel tax among the jurisdictions where a carrier operated.

Business Filings →
Trucking

IFTA audit

A review by the base jurisdiction comparing reported miles and fuel with the carrier's records.

Business Filings →
Trucking

IFTA quarter

A three-month period for which an IFTA fuel tax return is filed.

Business Filings →
Property

Improvement log

A record of capital improvements to a property, with dates and costs.

Property Problem-Solving & Upkeep →
Trucking

In transit

A load picked up and on its way to delivery.

Dispatch Services →
Trucking

In-network fuel stop

A truck stop where a fuel card's discount applies.

Dispatch Services →
Business

Inbox routine

Set times and rules for handling email.

Consulting & Strategy →
Business

Income floor

The low end of your usual income, used to set a safe budget.

Consulting & Strategy →
Business

Independent contractor

A worker who runs their own business and controls how the work is done.

Consulting & Strategy →
Legal support

Injury journal

A daily record kept by a client of pain, sleep and activities missed after an injury.

Litigation Support (Ashmoor Casework) →
Auto transport

Inoperable vehicle

ES: Vehículo que no funciona

A vehicle that does not run or steer, requiring a winch or forklift to load, often at extra cost.

Dispatch Services →
Trucking

Inspection level

The type of roadside inspection, from a full Level I to narrower levels.

Dispatch Services →
Trucking

Insurance cost per mile

Yearly insurance premiums divided by yearly miles.

Dispatch Services →
Legal support

Intake

Gathering facts from a potential client for counsel to review.

Litigation Support (Ashmoor Casework) →
Business

Interchange

The part of a card fee that goes to the bank that issued the card.

Consulting & Strategy →
Business

Interest saved

The interest a borrower avoids by paying a loan down faster.

Consulting & Strategy →
Legal support

Interrogatories

Written questions one party serves on another during discovery, answered in writing under oath.

Litigation Support (Ashmoor Casework) →
Business

Invoice aging

Grouping unpaid invoices by how long they have been outstanding.

Operations & Back Office →
Trucking

IRP

International Registration Plan: apportioned vehicle registration for carriers operating in multiple jurisdictions.

Business Filings →
Legal support

Itemization

A detailed list of the charges that make up a claimed amount.

Litigation Support (Ashmoor Casework) →
J
Business

Job costing

Tracking every cost of a specific job to measure its real profit.

Consulting & Strategy →
Legal support

Jurat

A notarial act where a signer swears or affirms a document is true.

Litigation Support (Ashmoor Casework) →
Trucking

Jurisdiction miles

Miles driven in each state or province, recorded for IFTA and IRP reporting.

Business Filings →
K
Business

Kanban board

A board with columns for each stage of work, with cards moved across as work progresses.

Technology Setup →
Property

Key inventory

A list of every key, remote and gate card given to a tenant, checked again at move-out.

Property Problem-Solving & Upkeep →
Property

Key log

A record of every key and code given out for a property, and when each was returned.

Property Problem-Solving & Upkeep →
Business

Keyboard shortcut

A key or key combination that does something without the mouse.

Technology Setup →
Business

Kickoff call

The first working meeting after a client signs, to confirm scope and next steps.

Consulting & Strategy →
Business

Kilowatt-hour

The unit electric companies use to bill for electricity.

Consulting & Strategy →
L
Property

Land allocation

The part of a purchase price assigned to the land, which is not depreciated.

Property Problem-Solving & Upkeep →
Trucking

Lane

ES: Ruta

A route between an origin and a destination, often described by city or region pairs.

Dispatch Services →
Trucking

Lane history

A log of rates offered and booked on a lane over time.

Dispatch Services →
Property

Late fee (rent)

A charge for rent paid after the due date, as set by the lease and the law.

Property Problem-Solving & Upkeep →
Trucking

Layover

ES: Día de espera (pernocta)

A delay in which a driver is held overnight or longer before a load is ready, often compensated under the rate confirmation.

Dispatch Services →
Business

Lead source

How a new inquiry found you.

Consulting & Strategy →
Business

Leading indicator

A number that changes before results do, such as new leads.

Consulting & Strategy →
Trucking

Lease agreement (trucking)

The written contract under which an owner-operator's truck runs under a carrier's authority.

Dispatch Services →
Trucking

Lease chargeback

An amount a carrier deducts from an owner-operator's pay as the lease allows.

Dispatch Services →
Property

Lease violation

A tenant's failure to follow a term of the lease.

Property Problem-Solving & Upkeep →
Trucking

Lease-on agreement

The written lease between an owner-operator and the carrier whose authority they run under.

Dispatch Services →
Trucking

Lease-purchase

An agreement to lease a truck with the option or obligation to buy it at the end.

Dispatch Services →
Property

Leasing approval

An association's approval of a tenant before move-in, if its rules require it.

Property Problem-Solving & Upkeep →
Property

Leasing fee

A charge for finding and placing a new tenant.

Property Problem-Solving & Upkeep →
Trucking

Less-than-truckload (LTL)

Shipments too small to fill a trailer, combined with other customers' freight.

Dispatch Services →
Legal support

Letter of protection

A letter promising a medical provider payment from a future recovery.

Litigation Support (Ashmoor Casework) →
Legal support

Letter of representation

A letter telling others that a firm represents a client.

Litigation Support (Ashmoor Casework) →
Business

Liability limits

The most a policy pays per person and per accident for injuries you cause.

Consulting & Strategy →
Legal support

Lien (medical)

A claim by a provider or insurer to be repaid from a settlement.

Litigation Support (Ashmoor Casework) →
Legal support

Lien reduction

An agreement by a lienholder to accept less than the amount claimed.

Litigation Support (Ashmoor Casework) →
Legal support

Lienholder

A person or company that claims a right to be paid from a recovery or property.

Litigation Support (Ashmoor Casework) →
Legal support

Life care plan

An expert's detailed plan of future care and its cost for a seriously injured person.

Litigation Support (Ashmoor Casework) →
Legal support

Life care planner

A professional who prepares life care plans, often a nurse or rehabilitation specialist.

Litigation Support (Ashmoor Casework) →
Legal support

Light duty

Limited work a doctor allows while a patient recovers.

Litigation Support (Ashmoor Casework) →
Trucking

Limited power of attorney

Written permission for a dispatcher to sign certain documents for a carrier.

Dispatch Services →
Accounting

Line of credit

A borrowing limit a business can draw on as needed and repay.

Operations & Back Office →
Trucking

Linehaul

ES: Flete de línea

The base rate for moving freight from origin to destination, before accessorial charges.

Dispatch Services →
Property

Listing packet

The documents a seller gathers before putting a property on the market.

Property Problem-Solving & Upkeep →
Legal support

Litigation hold

An instruction to preserve documents and data that may be relevant to a lawsuit.

Litigation Support (Ashmoor Casework) →
Trucking

Load board

ES: Bolsa de cargas

An online marketplace where available loads are posted and carriers search for freight.

Dispatch Services →
Trucking

Load coverage

Having a truck assigned to every load and a load for every truck.

Dispatch Services →
Trucking

Load rejection

When a receiver refuses all or part of a load, often for temperature or damage.

Dispatch Services →
Trucking

Load tender

An offer of a load from a broker or shipper to a carrier, with the lane, dates and rate.

Dispatch Services →
Trucking

Load-to-home

A load chosen because it delivers near the driver's home before home time.

Dispatch Services →
Business

Loaded cost of an employee

Wages plus payroll taxes, benefits and overhead for one employee.

Consulting & Strategy →
Business

Loaded hourly cost

Pay plus taxes and benefits, per hour of work.

Consulting & Strategy →
Trucking

Loaded miles

Miles driven with freight on the truck.

Dispatch Services →
Trucking

Loaded rate per mile

Revenue divided by loaded miles only, as most rates are quoted.

Dispatch Services →
Business

Loan term

How long a loan lasts before it is fully repaid.

Consulting & Strategy →
Business

Loan term (car)

How many months a car loan lasts.

Consulting & Strategy →
Property

Lockout

When a tenant cannot get into the home.

Property Problem-Solving & Upkeep →
Legal support

Loss of enjoyment of life

The effect of an injury on activities a person used to enjoy.

Litigation Support (Ashmoor Casework) →
Property

Loss of rent coverage

Insurance that pays lost rent while a rental is repaired after a covered loss.

Property Problem-Solving & Upkeep →
Business

Loss reason

Why a quote or deal was not won.

Consulting & Strategy →
Legal support

Lost overtime

Overtime a person would have worked if not for the injury.

Litigation Support (Ashmoor Casework) →
Legal support

Lost wage documentation

Pay records and employer letters showing income lost because of an injury.

Litigation Support (Ashmoor Casework) →
Property

Lot clearing

Removing vegetation, debris and overgrowth from a parcel of land.

Property Problem-Solving & Upkeep →
Trucking

Lumper

ES: Descargador (lumper)

A worker or service that loads or unloads freight at a facility, often for a fee paid by the carrier.

Dispatch Services →
Trucking

Lumper receipt

Proof of a fee paid for unloading, needed to be reimbursed.

Operations & Back Office →
M
Trucking

Maintenance escrow

Money held from a driver's pay to cover future repairs on a leased truck.

Operations & Back Office →
Trucking

Maintenance fund

Money set aside per mile to pay for future repairs and tires.

Operations & Back Office →
Business

Maintenance interval

How often a home or equipment task should be repeated.

Consulting & Strategy →
Property

Maintenance markup

A percentage a manager adds to repair invoices.

Property Problem-Solving & Upkeep →
Property

Maintenance request

A tenant's report of something that needs repair.

Property Problem-Solving & Upkeep →
Trucking

Maintenance reserve per mile

An amount set aside for each mile driven to pay for future repairs.

Operations & Back Office →
Trucking

Major repair reserve

Part of the maintenance fund kept for large, less frequent repairs.

Operations & Back Office →
Property

Make ready

Repairs, painting and cleaning that get a unit ready to rent.

Property Problem-Solving & Upkeep →
Property

Management agreement

The contract between an owner and a property manager.

Property Problem-Solving & Upkeep →
Property

Management fee

A property manager's monthly charge, usually a percentage of rent collected.

Property Problem-Solving & Upkeep →
Business

Margin

Profit as a percentage of the selling price.

Consulting & Strategy →
Property

Market rent

What similar units nearby rent for.

Property Problem-Solving & Upkeep →
Business

Markup

The amount added to cost, as a percentage of the cost.

Consulting & Strategy →
Legal support

Master exhibit list

The single, current list of exhibit numbers and descriptions that every binder matches.

Litigation Support (Ashmoor Casework) →
Legal support

Materials reviewed log

A record of every document sent to an expert, with dates and Bates ranges.

Litigation Support (Ashmoor Casework) →
Legal support

Matter

A single case or legal engagement, tracked under its own name or number.

Litigation Support (Ashmoor Casework) →
Legal support

Matter list

A firm's record of every client and matter, past and present.

Litigation Support (Ashmoor Casework) →
Trucking

MC number

The operating authority number FMCSA issues to for-hire carriers and brokers in interstate commerce.

Business Filings →
Trucking

MCS-150

The form used to register or update a USDOT number, required at least every two years.

Business Filings →
Trucking

MCS-150 biennial update

The update of a carrier's USDOT registration information required every two years.

Business Filings →
Business

Meal plan

A list of the week's meals, planned ahead with a grocery list.

Consulting & Strategy →
Legal support

Mediation

A meeting where a neutral mediator helps the parties try to settle a dispute without a trial.

Litigation Support (Ashmoor Casework) →
Legal support

Mediation binder

A tabbed set of summaries and key documents counsel brings to mediation.

Litigation Support (Ashmoor Casework) →
Legal support

Mediation summary

A short written summary of a case sent to the mediator before mediation.

Litigation Support (Ashmoor Casework) →
Legal support

Medical chronology

A dated, cited timeline of medical treatment drawn from the records.

Litigation Support (Ashmoor Casework) →
Legal support

Medical cost inflation

How fast the price of medical care rises over time.

Litigation Support (Ashmoor Casework) →
Trucking

Medical examiner's certificate

Proof that a commercial driver passed the required medical exam.

Operations & Back Office →
Legal support

Medical mileage

Miles driven to and from medical appointments.

Litigation Support (Ashmoor Casework) →
Business

Meeting cost

The combined hourly cost of everyone in a meeting.

Consulting & Strategy →
Legal support

Metadata

Information stored inside a file, such as when and on what device it was created.

Litigation Support (Ashmoor Casework) →
Property

Mid-month convention

The rule that treats a rental as placed in service in the middle of the month.

Property Problem-Solving & Upkeep →
Accounting

Mileage reimbursement

Paying back an employee or contractor for business miles driven, usually at a set rate per mile.

Operations & Back Office →
Trucking

Miles by state

Miles driven in each state during a quarter, used for IFTA.

Operations & Back Office →
Trucking

Miles per gallon

Miles driven divided by gallons used, a key input for fuel cost and IFTA checks.

Dispatch Services →
Trucking

Miles per gallon (MPG)

How far a truck travels on one gallon of fuel.

Dispatch Services →
Business

Milestone

A point in a project when a defined part of the work is delivered.

Consulting & Strategy →
Property

Millage rate

The property tax rate, in dollars per $1,000 of taxable value.

Property Problem-Solving & Upkeep →
Business

Minimum payment

The smallest payment a lender accepts each month, often mostly interest.

Consulting & Strategy →
Business

Missed call log

A list of calls that need to be returned, with the time they came in.

Operations & Back Office →
Trucking

Mobile mechanic

A mechanic who comes to the truck to make repairs on the road.

Dispatch Services →
Business

Money by person or property

A back-office view of bills, subscriptions and invoices grouped by who or what they are for.

Technology Setup →
Trucking

Money code

A code that lets a driver draw cash or pay a fee through a fuel card system.

Operations & Back Office →
Accounting

Month-end close

Reconciling and reviewing a month's income, expenses and accounts before moving on.

Operations & Back Office →
Business

Monthly close

Reviewing and finalizing a month's numbers soon after it ends.

Consulting & Strategy →
Business

Monthly essentials

Housing, utilities, food, insurance, transportation and minimum debt payments.

Consulting & Strategy →
Business

Monthly retainer

A set monthly fee for an agreed scope of ongoing work.

Consulting & Strategy →
Business

Months of runway

How many months the business could cover its expenses from savings.

Consulting & Strategy →
Property

Mortgage escrow

Money collected with a mortgage payment to pay property taxes and insurance.

Property Problem-Solving & Upkeep →
Property

Mortgage insurance

Insurance the lender requires on many loans with a small down payment.

Property Problem-Solving & Upkeep →
Trucking

Motor vehicle record

A state's driving record for a person, reviewed when hiring and each year.

Operations & Back Office →
Property

Move-in checklist

A dated record of a unit's condition when a tenant moves in.

Property Problem-Solving & Upkeep →
Property

Move-in total

Everything a tenant must pay before getting the keys.

Property Problem-Solving & Upkeep →
Business

Move-in walkthrough

Inspecting and photographing a new home before moving in.

Consulting & Strategy →
Property

Move-out inspection

A dated walk-through of a unit when the tenant leaves, with photos.

Property Problem-Solving & Upkeep →
Trucking

MPG trend

Miles per gallon over several tanks, showing whether economy is improving or slipping.

Dispatch Services →
N
Business

NAICS code

North American Industry Classification System: the standard codes that classify a business by activity.

Consulting & Strategy →
Business

Naming convention

A consistent pattern for file names, such as date, source and description.

Document Services →
Legal support

Narrative report

A doctor's written summary of a patient's injuries, treatment and opinions.

Litigation Support (Ashmoor Casework) →
Business

Needs (budget)

Essential spending such as housing, food, utilities and insurance.

Consulting & Strategy →
Accounting

Net 30

Payment terms requiring an invoice to be paid within 30 days.

Operations & Back Office →
Property

Net operating income

Rent minus operating expenses, before the mortgage.

Property Problem-Solving & Upkeep →
Business

Net pay

Pay after all deductions.

Operations & Back Office →
Business

Net profit

What is left after direct costs and overhead.

Consulting & Strategy →
Business

Net promoter question

Asking how likely a client is to recommend you, on a 0 to 10 scale.

Consulting & Strategy →
Business

Net terms

How many days a customer has to pay an invoice in full.

Consulting & Strategy →
Trucking

New entrant monitoring period

The 18 months FMCSA monitors a new motor carrier, including a safety audit.

Business Filings →
Trucking

New entrant program

FMCSA's monitoring period for new carriers, about 18 months, which includes a safety audit.

Consulting & Strategy →
Business

New hire reporting

Reporting each new employee to the state within a set time.

Consulting & Strategy →
Legal support

New matter

A case or project newly opened by a firm.

Litigation Support (Ashmoor Casework) →
Trucking

Non-recourse factoring

ES: Factoraje sin recurso

Factoring in which the factor absorbs the loss in defined situations, such as a broker's insolvency, usually for a higher fee.

Operations & Back Office →
Auto transport

Non-running vehicle

A vehicle that cannot drive onto the trailer and must be winched, usually at a higher rate.

Dispatch Services →
Property

Normal wear and tear

The expected decline of a unit from ordinary use, not damage.

Property Problem-Solving & Upkeep →
Legal support

Notary journal

A record of each notarial act, with the signer, document, ID and fee.

Litigation Support (Ashmoor Casework) →
Legal support

Notary public

An official authorized by the state to witness signatures and administer oaths.

Connections & Vetting →
Business

Notice deadline

The last day to give notice to change or end a contract.

Consulting & Strategy →
Trucking

Notice of assignment (NOA)

ES: Aviso de cesión

A letter telling brokers to pay a carrier's factoring company instead of the carrier directly.

Operations & Back Office →
Property

Notice of commencement

A document recorded in Florida before certain construction begins, identifying the owner, contractor and project.

Records & Research →
Legal support

Notice of deposition

A document that tells the parties when, where and how a deposition will be taken.

Litigation Support (Ashmoor Casework) →
Property

Notice of entry

A landlord's advance notice to enter a unit.

Property Problem-Solving & Upkeep →
Legal support

Notice of hearing

A document that sets the date, time and place of a hearing.

Litigation Support (Ashmoor Casework) →
Property

Notice of intent to impose a claim

In Florida, the written notice an owner sends to keep part of a deposit, by certified mail within 30 days of move-out.

Property Problem-Solving & Upkeep →
Property

Notice of noncompliance

A written notice to a tenant about a lease violation, as Florida law sets out.

Property Problem-Solving & Upkeep →
Property

Notice to enter

A landlord's notice to a tenant of a planned entry, with the date, time and reason.

Property Problem-Solving & Upkeep →
O
Business

Objection

A reason a prospect gives for not buying.

Consulting & Strategy →
Property

Occupancy rate

The share of available nights that are actually booked.

Property Problem-Solving & Upkeep →
Property

Occupant

A person who lives in a rental, whether or not they signed the lease.

Property Problem-Solving & Upkeep →
Trucking

Occupational accident insurance

Coverage for injuries to owner-operators who are not covered by workers' compensation.

Dispatch Services →
Auto transport

Odometer reading

ES: Lectura del odómetro

The mileage recorded at pickup and delivery on an inspection report.

Dispatch Services →
Legal support

Off-work note

A doctor's note that keeps a patient off work or on light duty for stated dates.

Litigation Support (Ashmoor Casework) →
Business

Offboarding

The steps to close out a client relationship or an employee's departure.

Consulting & Strategy →
Legal support

Offer gap

The difference between the last demand and the last offer in a negotiation.

Litigation Support (Ashmoor Casework) →
Business

Oil change interval

How often a car's engine oil should be changed, set by the manufacturer.

Consulting & Strategy →
Legal support

Online notarization

A notarization done over audio-video technology, allowed in Florida by registered notaries.

Litigation Support (Ashmoor Casework) →
Auto transport

Open car carrier

ES: Portaautos abierto

A trailer that hauls vehicles exposed to the weather; the most common and economical way to ship a car.

Dispatch Services →
Business

Open enrollment

The yearly period when people can sign up for or change health coverage.

Consulting & Strategy →
Property

Open permit

A building permit that was issued but never closed out with final inspections.

Records & Research →
Business

Open quote

A quote sent but not yet accepted or declined.

Consulting & Strategy →
Business

Operating agreement

The internal agreement among an LLC's members covering ownership, management and decisions.

Trucking

Operating authority

ES: Autoridad de operación

FMCSA permission, identified by an MC number, to operate as a for-hire carrier or broker in interstate commerce.

Business Filings →
Business

Origination fee

A fee a lender charges to make a loan, often a percentage of the amount.

Consulting & Strategy →
Legal support

Out-of-pocket expense

A cost an injured person paid themselves, such as a copay or prescription.

Litigation Support (Ashmoor Casework) →
Business

Out-of-town contact

A relative or friend outside the area whom family members call after an emergency.

Consulting & Strategy →
Business

Outsourcing

Hiring an outside firm to do work instead of staffing it in-house.

Consulting & Strategy →
Legal support

Outstanding records

Records requested or subpoenaed that have not yet arrived, tracked until they do.

Litigation Support (Ashmoor Casework) →
Business

Overage

Work beyond the hours or scope a retainer covers.

Consulting & Strategy →
Property

Overgrowth violation

A code enforcement citation for grass or vegetation above the allowed height.

Property Problem-Solving & Upkeep →
Business

Overhead

Costs of running the business that are not tied to one job.

Consulting & Strategy →
Trucking

Oversize/overweight permit

A state permit to move a load exceeding legal size or weight limits on its roads.

Business Filings →
Legal support

Overwrite period

How long a video or data system keeps recordings before replacing them.

Litigation Support (Ashmoor Casework) →
Business

Owner dashboard

One screen that shows an owner what needs attention across the business.

Technology Setup →
Property

Owner draw

The money paid to the owner after expenses and reserves.

Property Problem-Solving & Upkeep →
Property

Owner statement

A monthly report to a property owner of rent, expenses and the net paid.

Property Problem-Solving & Upkeep →
Business

Owner's draw

Money an owner takes out of the business for personal use.

Consulting & Strategy →
Trucking

Owner-operator

ES: Dueño-operador

A driver who owns or leases a truck and runs it as a business, under their own authority or leased onto a carrier.

Consulting & Strategy →
Trucking

Owner-operator escrow

Money a carrier holds from an owner-operator under the lease terms.

Dispatch Services →
P
Business

Packing list

A reusable list of what to bring on a trip.

Consulting & Strategy →
Legal support

Page and line

A citation to a transcript, such as 45:12 for page 45, line 12.

Litigation Support (Ashmoor Casework) →
Legal support

Page range

The first and last page numbers of a document within a set.

Litigation Support (Ashmoor Casework) →
Legal support

Page-line summary

A deposition summary that follows the transcript in order, citing page and line for each point.

Litigation Support (Ashmoor Casework) →
Legal support

Pages per hour

How many transcript or record pages can be reviewed in an hour, used to plan summaries.

Litigation Support (Ashmoor Casework) →
Legal support

Paid amount

What was actually paid on a medical bill, by insurance or the patient.

Litigation Support (Ashmoor Casework) →
Legal support

Pain scale

A 0 to 10 rating of pain, used by doctors and in injury journals.

Litigation Support (Ashmoor Casework) →
Business

Par level

The quantity of a supply you aim to keep on hand.

Consulting & Strategy →
Trucking

Partial travel day

The first or last day of a trip, counted at 75% of the per diem rate.

Operations & Back Office →
Trucking

Partial-period tax

A smaller Form 2290 amount for a vehicle first used after July.

Operations & Back Office →
Business

Password manager

An app that stores passwords securely in one place.

Technology Setup →
Trucking

Past-due notice

A written reminder that a payment is late, with the amount owed and a deadline.

Dispatch Services →
Business

Pay yourself first

Moving savings out on payday, before spending on anything else.

Consulting & Strategy →
Business

Paycheck amount

How much to save from each paycheck to reach a goal on time.

Consulting & Strategy →
Business

Paycheck plan

A plan that assigns each bill to a specific paycheck.

Consulting & Strategy →
Property

Payment receipt

A written record given to a tenant showing the amount and date of a payment.

Property Problem-Solving & Upkeep →
Business

Payment reminder

A message to a client about an invoice that is due soon or past due.

Operations & Back Office →
Trucking

Payment status request

A message asking a broker when an approved invoice will be paid.

Dispatch Services →
Business

Payoff date

The date a loan will be fully paid.

Consulting & Strategy →
Property

Payoff letter

A written statement of the exact amount needed to satisfy a debt or lien on a date.

Records & Research →
Legal support

Payoff statement

A statement of the total owed on a judgment as of a date, with the daily amount after it.

Litigation Support (Ashmoor Casework) →
Business

Per diem (family)

A set daily amount for food and small costs while traveling.

Consulting & Strategy →
Trucking

Per diem (transportation)

A daily IRS rate for meals and incidentals for transportation workers away from home overnight.

Operations & Back Office →
Legal support

Per diem interest

The interest a judgment or debt earns each day.

Litigation Support (Ashmoor Casework) →
Auto transport

Per-car rate

The price paid to haul a single vehicle, the basic unit of auto transport pricing.

Dispatch Services →
Trucking

Per-load fee

A dispatch fee charged for each load booked.

Dispatch Services →
Business

Per-transaction fee

A fixed amount a processor charges on each card sale.

Consulting & Strategy →
Trucking

Per-vehicle limit

A cargo policy limit for each vehicle hauled, common on car hauler policies.

Dispatch Services →
Property

Percentage deductible

A deductible set as a percentage of the dwelling coverage.

Property Problem-Solving & Upkeep →
Trucking

Percentage pay

Paying a driver a share of each load's revenue.

Dispatch Services →
Business

Period of limitations

The time during which a tax return can be amended or additional tax assessed.

Document Services →
Property

Periodic inspection

A scheduled check of a rental's condition during a lease.

Property Problem-Solving & Upkeep →
Trucking

Periodic inspection report

The record that a commercial vehicle passed its yearly inspection.

Dispatch Services →
Property

Permanent residence

The home where a person lives and intends to stay, required for the homestead exemption.

Property Problem-Solving & Upkeep →
Legal support

Personal injury protection

Florida no-fault coverage that pays part of medical bills and lost income after a car crash.

Litigation Support (Ashmoor Casework) →
Property

Pest control service

Recurring treatment to prevent insects and rodents.

Property Problem-Solving & Upkeep →
Property

Pet addendum

A lease addendum with the pet rules, fees and responsibilities.

Property Problem-Solving & Upkeep →
Property

Pet deposit

A refundable amount held for pet damage, under the lease.

Property Problem-Solving & Upkeep →
Property

Pet rent

A monthly charge for having a pet in a rental.

Property Problem-Solving & Upkeep →
Trucking

Physical damage coverage

Insurance for damage to your own truck and trailer.

Dispatch Services →
Trucking

Pickup number

The number the shipper uses to release a load to the driver.

Dispatch Services →
Legal support

PIP limit

The most PIP pays per person, commonly $10,000 in Florida.

Litigation Support (Ashmoor Casework) →
Business

Pipeline

The prospects at each stage from first contact to signed work.

Consulting & Strategy →
Property

Placed in service

The date a rental is ready and available to rent, when depreciation starts.

Property Problem-Solving & Upkeep →
Business

Plain-language summary

A short explanation written so anyone can understand it, without jargon.

Document Services →
Property

Plat

A recorded map showing how a tract of land is divided into lots and streets.

Records & Research →
Property

Platform fee

The commission a booking site charges on each stay.

Property Problem-Solving & Upkeep →
Legal support

Policy limits

The maximum an insurance policy will pay for a claim.

Litigation Support (Ashmoor Casework) →
Business

Policy renewal

When an insurance policy continues for another term, often at a new price.

Consulting & Strategy →
Business

Policy term

How long an insurance policy lasts before renewal, often six or twelve months.

Consulting & Strategy →
Legal support

Portal rejection

When an e-filing portal or clerk returns a filing for a technical or formal problem.

Litigation Support (Ashmoor Casework) →
Legal support

Post-judgment interest

Interest that accrues on a money judgment from the date it is entered until it is paid.

Litigation Support (Ashmoor Casework) →
Trucking

Power only

ES: Solo tractor

A service in which a carrier supplies the tractor and driver to pull a trailer owned by someone else.

Dispatch Services →
Legal support

Pre-marked exhibit

An exhibit labeled before the hearing or trial, as the judge requires.

Litigation Support (Ashmoor Casework) →
Business

Pre-purchase inspection

A mechanic's check of a used car before you buy it.

Consulting & Strategy →
Trucking

Pre-trip inspection

A driver's check of the truck before driving.

Dispatch Services →
Business

Prepayment penalty

A charge for paying a loan off early.

Consulting & Strategy →
Legal support

Present value

What a future amount is worth today, figured by an economist using a discount rate.

Litigation Support (Ashmoor Casework) →
Legal support

Preservation letter

A letter asking someone to keep evidence, such as video, from being deleted.

Litigation Support (Ashmoor Casework) →
Legal support

Pretrial order

A court order setting the issues, witnesses and exhibits for trial.

Litigation Support (Ashmoor Casework) →
Trucking

Preventive maintenance

Scheduled service done to avoid breakdowns.

Dispatch Services →
Business

Price book

A list of the best prices you have seen for items you buy often.

Consulting & Strategy →
Business

Price elasticity

How much demand changes when the price changes.

Consulting & Strategy →
Business

Price floor

The lowest price that still covers costs and the margin you need.

Consulting & Strategy →
Business

Price increase notice

A written notice to clients of a change in prices, with the effective date.

Consulting & Strategy →
Trucking

Price per gallon

What a stop charges for each gallon of fuel.

Dispatch Services →
Business

Prime contractor

The company holding a contract directly with the buyer, which may hire subcontractors.

Consulting & Strategy →
Property

Principal and interest

The part of a mortgage payment that repays the loan and pays the interest.

Property Problem-Solving & Upkeep →
Business

Principal prepayment

An extra payment that goes directly to a loan's balance.

Consulting & Strategy →
Business

Print agenda

A printed list of a day's appointments, deadlines and to-dos from the back office.

Technology Setup →
Business

Print my day

A printed list of what is due today and this week, from the back office.

Technology Setup →
Legal support

Prior injury

An earlier injury or complaint involving the same part of the body.

Litigation Support (Ashmoor Casework) →
Legal support

Prior treatment

Care for the same part of the body before the incident.

Litigation Support (Ashmoor Casework) →
Legal support

Privacy settings

Controls that limit who can see social media posts.

Litigation Support (Ashmoor Casework) →
Legal support

Privilege claim

A statement that information is withheld from discovery because it is privileged.

Litigation Support (Ashmoor Casework) →
Legal support

Privilege log

A list identifying documents withheld from discovery and the privilege claimed for each.

Litigation Support (Ashmoor Casework) →
Legal support

Probate

The court process for administering a deceased person's estate.

Litigation Support (Ashmoor Casework) →
Business

Procedure review date

The date a written procedure is next checked and updated.

Consulting & Strategy →
Business

Process owner

The person responsible for keeping a procedure current.

Consulting & Strategy →
Legal support

Process server

A person authorized to deliver legal papers such as a summons.

Litigation Support (Ashmoor Casework) →
Legal support

Production

The set of documents one party provides to another in discovery.

Litigation Support (Ashmoor Casework) →
Legal support

Production index

A list tying each Bates range to the discovery request it answers.

Litigation Support (Ashmoor Casework) →
Legal support

Production log

A record of every document production: volume, Bates range, date, method and recipient.

Litigation Support (Ashmoor Casework) →
Accounting

Profit and loss statement

A report of revenue, expenses and resulting profit or loss over a period.

Operations & Back Office →
Business

Profit margin

Profit as a percentage of the price.

Consulting & Strategy →
Business

Project budget

The hours or dollars agreed for a project.

Consulting & Strategy →
Business

Promotional rate

A lower price that lasts for a set time.

Consulting & Strategy →
Property

Proof of delivery

Evidence of when and how a notice was given.

Property Problem-Solving & Upkeep →
Trucking

Proof of delivery (POD)

ES: Comprobante de entrega

The signed document confirming freight was delivered, typically required before an invoice is paid.

Operations & Back Office →
Business

Proof of purchase

A receipt or record showing what was bought, when and for how much.

Consulting & Strategy →
Legal support

Proof of service

A document showing when, how and by whom papers were delivered.

Litigation Support (Ashmoor Casework) →
Property

Property appraiser

The county office that values property for tax purposes and maintains ownership records.

Records & Research →
Legal support

Property damage claim

A claim for damage to a vehicle or other property, separate from injuries.

Litigation Support (Ashmoor Casework) →
Property

Property tax discount

Florida's early-payment discount on property tax bills, largest when paid in November and smaller each month after.

Records & Research →
Legal support

Proposed order

An order drafted by a party for the judge to review and sign after a hearing.

Litigation Support (Ashmoor Casework) →
Legal support

Proposed order (after hearing)

The order a party drafts for the judge to sign after a ruling.

Litigation Support (Ashmoor Casework) →
Property

Prorated rent

Rent for part of a month, based on the days the tenant has the unit.

Property Problem-Solving & Upkeep →
Legal support

Provider list

Every provider in a matter, with contacts and treatment dates.

Litigation Support (Ashmoor Casework) →
Legal support

PTO used (injury claim)

Sick or vacation time spent while out of work because of the injury.

Litigation Support (Ashmoor Casework) →
Legal support

Public post

Social media content anyone can see, which may be used in a case.

Litigation Support (Ashmoor Casework) →
Legal support

Public records request

A request for government records. In Florida, governed by Chapter 119 of the Florida Statutes.

Records & Research →
Q
Business

Quarterly due dates

The four dates estimated taxes are usually due: April, June, September and January.

Consulting & Strategy →
Business

Quick add

A shortcut for capturing a task or note in one step without leaving the current screen.

Technology Setup →
Trucking

Quick pay

ES: Pago rápido

A broker program that pays carriers faster than standard terms, usually for a percentage fee.

Operations & Back Office →
Business

Quick text

Saved wording you reuse often, such as addresses or standard replies.

Operations & Back Office →
Business

Quote comparison

Lining up insurance quotes with the same coverage to compare prices fairly.

Consulting & Strategy →
R
Business

Rate card

A list of services with their prices or fee models.

Consulting & Strategy →
Trucking

Rate confirmation

ES: Confirmación de tarifa

The agreement between a broker and carrier setting the rate, pickup and delivery details for a load.

Dispatch Services →
Trucking

Rate confirmation review

Checking a rate confirmation against what was agreed before signing.

Dispatch Services →
Trucking

Rate per hour

What a load pays divided by all the hours it takes, including waiting.

Dispatch Services →
Trucking

Rate per mile

ES: Tarifa por milla

A load's rate divided by its miles; the standard way carriers compare loads.

Dispatch Services →
Business

Rate sheet

A one-page list of services and prices.

Consulting & Strategy →
Legal support

Read and sign

A deponent's right to review the transcript and note corrections before it is finalized.

Litigation Support (Ashmoor Casework) →
Property

Reasonable accommodation

A change in rules or policies so a person with a disability can use and enjoy housing.

Property Problem-Solving & Upkeep →
Accounting

Receipt

Proof of a purchase showing the date, seller, item and amount.

Operations & Back Office →
Business

Receivables aging report

A list of what clients owe, grouped by how old each invoice is.

Operations & Back Office →
Business

Reciprocal referral

Sending work to a partner who sends work to you.

Consulting & Strategy →
Business

Reconciled balance

An account balance confirmed to match the bank statement.

Consulting & Strategy →
Legal support

Records authorization

A signed form permitting a provider to release a person's records to a named recipient.

Litigation Support (Ashmoor Casework) →
Legal support

Records contact

The person or service that handles medical records requests for a provider.

Litigation Support (Ashmoor Casework) →
Legal support

Records custodian

The person responsible for keeping an organization's records and certifying copies of them.

Records & Research →
Legal support

Records log

A running list of every records request: provider, date sent, date range, fees and follow-ups.

Litigation Support (Ashmoor Casework) →
Legal support

Records review

A first pass through medical records to confirm they are complete and flag key items.

Litigation Support (Ashmoor Casework) →
Trucking

Recourse factoring

ES: Factoraje con recurso

Factoring in which the carrier must repay the advance if the broker or shipper never pays the invoice.

Operations & Back Office →
Business

Recurring bill

A charge that comes due on a regular schedule, such as rent or insurance.

Operations & Back Office →
Business

Recurring filing

A report or payment due on a regular schedule, such as quarterly or yearly.

Business Filings →
Legal support

Redaction

Blacking out confidential or privileged information in a document before it is produced or filed.

Litigation Support (Ashmoor Casework) →
Legal support

Redaction log

A list of redactions made in produced documents, with the reason for each.

Litigation Support (Ashmoor Casework) →
Trucking

Reefer

ES: Caja refrigerada

A refrigerated trailer used for temperature-controlled freight.

Dispatch Services →
Trucking

Reefer download

The recorded temperature history from a reefer unit for a trip.

Dispatch Services →
Business

Reemployment tax

Florida's state unemployment tax paid by employers.

Consulting & Strategy →
Business

Referral

A recommendation from a client or contact that leads to a new client.

Consulting & Strategy →
Legal support

Referral date

The date a provider sent a patient to another provider.

Litigation Support (Ashmoor Casework) →
Business

Referral partner

A business that serves the same clients and sends work your way.

Consulting & Strategy →
Business

Registered agent

The person or company designated to receive legal and official documents on behalf of a business.

Business Filings →
Trucking

Registration renewal

The yearly renewal of a vehicle's plate and registration.

Dispatch Services →
Legal support

Reimbursement claim

A request by a health plan or program to be repaid from a recovery for medical costs it covered.

Litigation Support (Ashmoor Casework) →
Business

Reinstatement

Restoring an administratively dissolved business entity to active status with the state.

Business Filings →
Property

Rekey

Changing a lock so old keys no longer work.

Property Problem-Solving & Upkeep →
Legal support

Release of information

The department or vendor that handles requests for copies of medical records.

Litigation Support (Ashmoor Casework) →
Property

Release of lien

A recorded document showing a lien has been paid or satisfied.

Records & Research →
Trucking

Release time

When a truck is released from a shipper or receiver after loading or unloading.

Dispatch Services →
Trucking

Reload

The next load booked out of the area where a truck delivers.

Dispatch Services →
Trucking

Reload market

An area where trucks easily find the next load after delivering.

Dispatch Services →
Business

Reminder schedule

Set days to send payment reminders for every invoice.

Consulting & Strategy →
Legal support

Remote appearance

Attending a hearing by video or phone, when the court allows it.

Litigation Support (Ashmoor Casework) →
Legal support

Remote deposition

A deposition taken over a video link instead of in person.

Litigation Support (Ashmoor Casework) →
Business

Renewal calendar

A list of every license, policy and registration with its expiration date and a reminder ahead of time.

Operations & Back Office →
Property

Renewal fee

A charge when a tenant signs a renewal.

Property Problem-Solving & Upkeep →
Property

Renewal offer

The terms offered to a tenant for another lease term.

Property Problem-Solving & Upkeep →
Property

Renewal rent

The rent offered to a current tenant for another lease term.

Property Problem-Solving & Upkeep →
Property

Rent comparable

A similar nearby rental used to set or check rent.

Property Problem-Solving & Upkeep →
Property

Rent increase notice

A written notice of a new rent and when it starts.

Property Problem-Solving & Upkeep →
Property

Rent ledger

A running record of every rent charge and payment for a tenant.

Property Problem-Solving & Upkeep →
Property

Rent per square foot

Monthly rent divided by the home's square feet.

Property Problem-Solving & Upkeep →
Property

Rent receipt

A written record of a rent payment.

Property Problem-Solving & Upkeep →
Property

Rent reminder

A friendly message to a tenant before or on the rent due date.

Property Problem-Solving & Upkeep →
Property

Rent roll

A list of units with tenants, rent, lease dates and balances.

Property Problem-Solving & Upkeep →
Property

Rent-to-income ratio

Monthly income divided by monthly rent; many owners look for about three.

Property Problem-Solving & Upkeep →
Property

Rental application

The form an applicant completes, with consent to check history and credit.

Property Problem-Solving & Upkeep →
Property

Rental listing

An advertisement describing a rental, its price and how to apply.

Property Problem-Solving & Upkeep →
Business

Reorder point

The quantity at which a supply should be reordered.

Consulting & Strategy →
Property

Repair (rental)

Work that keeps a rental in working order, usually deducted in the year paid.

Property Problem-Solving & Upkeep →
Trucking

Repair history

A record of every repair on a unit, with costs and downtime.

Dispatch Services →
Trucking

Repair trend

How repair costs change year to year on the same truck.

Dispatch Services →
Business

Repeat business

Work from clients who have hired you before.

Consulting & Strategy →
Trucking

Repeat failure

The same part or system failing more than once.

Dispatch Services →
Business

Repeating to-do

A to-do in the back office that comes back each week, month or year once it is done.

Technology Setup →
Property

Replacement cost

What it would cost to replace a damaged item with a new one of similar kind.

Property Problem-Solving & Upkeep →
Legal support

Report due date

The date counsel sets for an expert to deliver a written report.

Litigation Support (Ashmoor Casework) →
Legal support

Report fee

The charge a doctor's office sets to prepare a narrative report.

Litigation Support (Ashmoor Casework) →
Trucking

Reposition

Driving empty to a better market instead of taking the nearest reload.

Dispatch Services →
Trucking

Repositioning

Moving an empty truck to a better area to find freight.

Dispatch Services →
Trucking

Repower

Sending another truck to pick up a load when the original truck cannot finish.

Dispatch Services →
Legal support

Request for admission

A discovery request asking a party to admit or deny specific facts.

Litigation Support (Ashmoor Casework) →
Legal support

Request for admissions

A discovery request asking a party to admit or deny specific facts.

Litigation Support (Ashmoor Casework) →
Legal support

Request for production

A discovery request asking a party to produce documents or other items.

Litigation Support (Ashmoor Casework) →
Trucking

Required rate per mile

The rate per mile a truck must average to meet its yearly revenue goal.

Dispatch Services →
Legal support

Research log

A record of questions researched, sources checked and findings.

Litigation Support (Ashmoor Casework) →
Business

Reserve fund

Money set aside for slow months and unexpected costs.

Consulting & Strategy →
Trucking

Reserve release

Payment of the held part of a factored invoice after the broker pays, less fees.

Dispatch Services →
Legal support

Response deadline

The last day to answer a pleading, motion or discovery request.

Litigation Support (Ashmoor Casework) →
Business

Response time

How quickly a business replies to calls and messages.

Consulting & Strategy →
Trucking

Retail-minus discount

Fuel priced at the pump price minus a set amount per gallon.

Dispatch Services →
Legal support

Retained expert

An expert hired by a party to give opinions in a case.

Litigation Support (Ashmoor Casework) →
Business

Retainer

An arrangement in which a client pays a recurring fee for a defined scope of ongoing services.

Consulting & Strategy →
Business

Retainer agreement

A written agreement for ongoing services billed at a set amount each period.

Consulting & Strategy →
Accounting

Retainer balance

Prepaid funds held for future work and drawn down as work is billed.

Operations & Back Office →
Business

Retainer review

A regular check of hours spent against what a retainer covers.

Consulting & Strategy →
Business

Retention department

The team at a provider that handles customers who want to cancel, often with better offers.

Consulting & Strategy →
Business

Retention policy

The written rules for how long each kind of record is kept.

Document Services →
Business

Retention rate

The share of clients who keep working with you from one year to the next.

Consulting & Strategy →
Trucking

Retread

A used tire casing with new tread applied, common on drive and trailer positions.

Dispatch Services →
Auto transport

Return load

Vehicles booked for the trip back, so the truck earns in both directions.

Dispatch Services →
Legal support

Return of service

The document filed with the court showing a person was served, and how.

Litigation Support (Ashmoor Casework) →
Business

Return on ad spend

Revenue or profit from advertising compared with what it cost.

Consulting & Strategy →
Legal support

Returned call

Calling back a client who called, ideally the same or next business day.

Litigation Support (Ashmoor Casework) →
Accounting

Revenue by month

Income totaled for each month, used to see trends and seasons.

Operations & Back Office →
Business

Revenue goal

A target amount of income for a period, used to track progress.

Operations & Back Office →
Business

Review date

The date set to look again at a decision or document.

Consulting & Strategy →
Trucking

Road service

Repairs done on the roadside or by a mobile mechanic instead of at a shop.

Dispatch Services →
Trucking

Roadside assistance

A service or coverage that sends help for breakdowns, tires or towing.

Dispatch Services →
Trucking

Rolling window

A count that moves forward one day at a time, dropping the oldest day.

Dispatch Services →
Business

Rollover hours

Unused retainer hours carried into the next month, if the agreement allows.

Consulting & Strategy →
Trucking

Round trip

The whole run from home base out and back, including empty miles.

Dispatch Services →
Legal support

Routing

Sending an incoming document to the person who must act on it.

Litigation Support (Ashmoor Casework) →
Legal support

Running document

A summary kept up to date throughout a case, such as a chronology or bills summary.

Litigation Support (Ashmoor Casework) →
Business

Running total

A total that updates with each new entry.

Consulting & Strategy →
Business

Rush fee

An extra charge for work delivered faster than normal.

Consulting & Strategy →
S
Business

S-corporation election

A tax election, filed on IRS Form 2553, allowing a qualifying business to pass income through to its owners. A decision for your CPA.

Operations & Back Office →
Business

Safe deposit box

A locked box rented at a bank for storing valuables and originals.

Document Services →
Business

Safe harbor (estimated tax)

A payment level that avoids underpayment penalties, often based on the prior year's tax.

Consulting & Strategy →
Trucking

Safety audit

A review of a new carrier's basic safety records and controls.

Business Filings →
Trucking

Safety performance history

Information from a driver's previous employers that new carriers must request.

Operations & Back Office →
Trucking

Salvage

Damaged freight that still has some value and can be sold to reduce a claim.

Dispatch Services →
Business

SAM.gov

The federal system where businesses register to work with the U.S. government; registration is free.

Business Filings →
Business

SAM.gov and UEI

The federal System for Award Management, where businesses register to work with the government and receive a Unique Entity ID.

Consulting & Strategy →
Legal support

Satisfaction of judgment

A filing showing a judgment has been paid in full.

Litigation Support (Ashmoor Casework) →
Property

Save Our Homes

Florida's cap on yearly increases in the assessed value of a homestead.

Property Problem-Solving & Upkeep →
Business

Savings challenge

A plan to save a set, growing amount each week.

Consulting & Strategy →
Business

Savings goal

A set amount to save by a set date.

Consulting & Strategy →
Trucking

Scale ticket

The printed record of a truck's weight from a certified scale.

Dispatch Services →
Trucking

Schedule 1 (Form 2290)

The stamped proof of heavy vehicle use tax payment, often needed for registration.

Business Filings →
Accounting

Schedule C

The IRS form sole proprietors and single-member LLCs commonly use to report business profit or loss.

Operations & Back Office →
Property

Schedule E

The federal tax form individuals use to report rental income and expenses.

Property Problem-Solving & Upkeep →
Business

Scope creep

Work that grows beyond what was agreed in writing, usually without a matching change in fee.

Consulting & Strategy →
Business

Scope of work

A document defining the deliverables, timeline and fees for an engagement.

Consulting & Strategy →
Business

Scorecard

A short list of numbers a business tracks every week.

Consulting & Strategy →
Property

Screening criteria

The written standards used to decide on rental applications.

Property Problem-Solving & Upkeep →
Property

Screening order

Reviewing applications in the order they were received.

Property Problem-Solving & Upkeep →
Trucking

Seal number

The number on the seal placed on a trailer door, recorded on the bill of lading.

Dispatch Services →
Business

Seasonality

Regular rises and falls in business activity at certain times of year.

Consulting & Strategy →
Legal support

Section 55.03

The Florida statute on the interest rate for judgments, set by the Chief Financial Officer.

Litigation Support (Ashmoor Casework) →
Property

Section 83.49

The Florida statute on security deposits and advance rent.

Property Problem-Solving & Upkeep →
Business

Secure destruction

Shredding or erasing records so they cannot be recovered.

Document Services →
Property

Security deposit

Money a tenant pays at move-in, held under the lease and the law.

Property Problem-Solving & Upkeep →
Accounting

Self-employment tax

Social Security and Medicare tax paid by self-employed people on their net earnings.

Operations & Back Office →
Property

Seller disclosure

Information a seller gives a buyer about the property's condition.

Property Problem-Solving & Upkeep →
Business

Separate books

Financial records kept only for the business, apart from personal records.

Operations & Back Office →
Property

Serial number

The unique number on an appliance or device, used for warranty and repairs.

Property Problem-Solving & Upkeep →
Legal support

Service by email

Delivering court papers to another party by email, as the court rules allow.

Litigation Support (Ashmoor Casework) →
Property

Service charge (utility)

The fixed monthly amount a utility charges regardless of use.

Property Problem-Solving & Upkeep →
Legal support

Service of process

The formal delivery of legal papers to a party, giving notice of a legal action.

Connections & Vetting →
Legal support

Service of process fee

What a process server or sheriff charges to deliver court papers.

Litigation Support (Ashmoor Casework) →
Business

Service plan

Ongoing work billed at a set amount each month.

Consulting & Strategy →
Property

Service schedule

The list of recurring vendor visits at a property.

Property Problem-Solving & Upkeep →
Trucking

Set point

The temperature a reefer unit is set to hold for a load.

Dispatch Services →
Business

Set-aside

A contract opportunity reserved for certain kinds of businesses, such as small businesses.

Consulting & Strategy →
Property

Setback

The minimum distance a building must sit from property lines, set by the zoning code.

Records & Research →
Legal support

Settlement authority

The power to agree to a settlement on behalf of a party.

Litigation Support (Ashmoor Casework) →
Legal support

Settlement breakdown

A summary of how a settlement is divided among fees, costs, liens and the client.

Litigation Support (Ashmoor Casework) →
Trucking

Settlement period

The span of days a driver settlement covers, often one week.

Operations & Back Office →
Trucking

Settlement statement

ES: Estado de liquidación

A summary of a driver's or carrier's earnings for a period, minus fees and deductions.

Operations & Back Office →
Trucking

Settlement statement (driver)

A statement showing a driver's loads, pay, deductions and net pay for a period.

Operations & Back Office →
Property

Shared meter

One utility meter that serves more than one unit or household.

Property Problem-Solving & Upkeep →
Property

Short-term rental

Renting a property by the night or week, usually through a platform.

Property Problem-Solving & Upkeep →
Trucking

Shortage

Freight that was shipped but did not arrive.

Dispatch Services →
Property

Showing

A visit by a prospective tenant to see a rental.

Property Problem-Solving & Upkeep →
Business

Side income

Money earned outside a main job.

Consulting & Strategy →
Business

Single point of failure

One person or system the business cannot run without.

Consulting & Strategy →
Business

Single-member LLC

A limited liability company with one owner, by default treated as a disregarded entity for federal income tax.

Business Filings →
Business

Sinking fund

Money set aside a little at a time for a known future cost.

Consulting & Strategy →
Legal support

Skip trace

A search for a current address or contact for a hard-to-find person.

Litigation Support (Ashmoor Casework) →
Trucking

Sliding the tandems

Moving the trailer axles forward or back to shift weight between axles.

Dispatch Services →
Individuals

Small claims

A simplified court process for lower-dollar disputes, often handled without an attorney.

Document Services →
Business

Snowball method

Paying extra on the smallest balance first, for quick wins.

Consulting & Strategy →
Legal support

Source citation

The document and page, or witness, that supports a fact.

Litigation Support (Ashmoor Casework) →
Legal support

Source document (damages)

The bill, pay stub or receipt that supports a damages figure.

Litigation Support (Ashmoor Casework) →
Legal support

Source document (deadline)

The order, notice, rule or agreement that creates a deadline.

Litigation Support (Ashmoor Casework) →
Legal support

Source document (translation)

The original document in its original language.

Litigation Support (Ashmoor Casework) →
Legal support

Source language

The language a document is written in before translation.

Litigation Support (Ashmoor Casework) →
Business

Source value

The yearly revenue from clients who came from one lead source.

Consulting & Strategy →
Legal support

Source verification

Counsel's check that a legal source is current and says what it is cited for.

Litigation Support (Ashmoor Casework) →
Property

Special assessment

A charge on property for a specific local improvement, such as a road or drainage project.

Records & Research →
Property

Special magistrate

A hearing officer who decides code enforcement cases in many Florida cities and counties.

Records & Research →
Business

Spend, save, give

A simple way to split money into three purposes.

Consulting & Strategy →
Legal support

Spoliation

The loss, destruction or alteration of evidence that should have been kept.

Litigation Support (Ashmoor Casework) →
Trucking

Spot market

ES: Mercado spot (al contado)

Freight booked load by load at current market rates, as opposed to contract freight at agreed rates.

Dispatch Services →
Legal support

Stacked coverage

Uninsured motorist coverage that adds the limits for each vehicle on the policy, where elected.

Litigation Support (Ashmoor Casework) →
Trucking

Stamped Schedule 1

The IRS-stamped proof that Form 2290 was filed, needed to register a heavy vehicle.

Operations & Back Office →
Accounting

Standard mileage rate

A per-mile rate set by the IRS each year that can be used to figure the cost of business driving.

Operations & Back Office →
Business

Standard operating procedure

Written steps for a task so it is done the same way every time.

Consulting & Strategy →
Business

Starting price

The lowest price for a service whose final price varies.

Consulting & Strategy →
Business

Statement of capabilities

A one-page summary of a firm's services, experience and identifiers, used in procurement.

Consulting & Strategy →
Legal support

Status report

A short summary of each matter's recent activity and next steps.

Litigation Support (Ashmoor Casework) →
Legal support

Status update

A short message telling a client where their matter stands.

Litigation Support (Ashmoor Casework) →
Legal support

Statute of limitations

The deadline set by law for filing a particular kind of lawsuit. Only an attorney should advise on how it applies.

Litigation Support (Ashmoor Casework) →
Business

Steady pay

Paying yourself the same amount on the same days, adjusted on a schedule.

Consulting & Strategy →
Trucking

Steer tire

A tire on the front axle that steers the truck.

Dispatch Services →
Trucking

Steer tires

The front tires of a tractor, which steer the truck.

Dispatch Services →
Business

Store credit

A balance at a store, often from a return.

Consulting & Strategy →
Property

Submeter

A meter that measures the use of one unit behind a main meter.

Property Problem-Solving & Upkeep →
Legal support

Subpoena

A court-issued order requiring a person to testify or to produce documents.

Litigation Support (Ashmoor Casework) →
Legal support

Subpoena response

Records or documents a third party produces in answer to a subpoena.

Litigation Support (Ashmoor Casework) →
Business

Subscription audit

A review of recurring charges to cancel the ones no longer needed.

Operations & Back Office →
Business

Sunbiz

The Florida Division of Corporations website, used for business filings and public entity records.

Business Filings →
Business

Sunday planning

Setting the week's plan before it starts.

Consulting & Strategy →
Legal support

Supplemental production (expert)

New materials sent to an expert after the original set, with their own index.

Litigation Support (Ashmoor Casework) →
Legal support

Supplemental response

An updated discovery response served after new information becomes available.

Litigation Support (Ashmoor Casework) →
Business

Supporting records

Receipts, statements and logs that back up the numbers on a tax return.

Document Services →
Trucking

Surety

The company that issues a bond and pays valid claims against it.

Dispatch Services →
Property

Surety bond (deposits)

A bond some Florida landlords post instead of holding deposits in a separate account.

Property Problem-Solving & Upkeep →
Property

Surviving lien

A lien or obligation that can remain attached to a property after a sale.

Records & Research →
Trucking

Suspended vehicle

A vehicle expected to stay under the mileage limit, so no Form 2290 tax is due, though a return is filed.

Operations & Back Office →
Legal support

Sworn statement (crash report)

A statement some requesters sign to get a Florida crash report during its confidential period.

Litigation Support (Ashmoor Casework) →
Business

Sync (back office)

Keeping the same lists on every device through online storage.

Technology Setup →
T
Business

Take-home pay

Pay after taxes and deductions.

Consulting & Strategy →
Trucking

Tandem axle

Two axles close together that share a load, such as the drive axles.

Dispatch Services →
Trucking

Tare weight

The empty weight of a truck or trailer.

Dispatch Services →
Business

Target margin

The margin a business needs to cover overhead, taxes and profit.

Consulting & Strategy →
Business

Target price

The price at which you stock up on an item.

Consulting & Strategy →
Property

Tax deed sale

A county auction of property for unpaid property taxes, run by the clerk of court.

Records & Research →
Trucking

Tax home

The general area of a person's main place of business, used to decide when they are away from home.

Operations & Back Office →
Trucking

Tax period (2290)

July 1 through June 30 for the heavy vehicle use tax.

Operations & Back Office →
Business

Tax set-aside rate

The share of each payment saved for taxes.

Consulting & Strategy →
Trucking

Taxable gross weight

The weight used for Form 2290: the truck, the heaviest trailer it pulls and the maximum load.

Operations & Back Office →
Trucking

Team driving

ES: Manejo en equipo

Two drivers sharing one truck so it can keep moving while one rests, within hours-of-service rules.

Dispatch Services →
Legal support

Telematics data

GPS and vehicle data sent from a truck or car to a fleet system.

Litigation Support (Ashmoor Casework) →
Property

Temporary repairs

Quick fixes, such as tarps or boarding, to prevent more damage after a loss.

Property Problem-Solving & Upkeep →
Property

Tenant registration

An association's requirement that owners register tenants before move-in.

Property Problem-Solving & Upkeep →
Business

Testimonial

A client's own statement about their experience, shared with permission.

Consulting & Strategy →
Business

Testimonial permission

A client's written OK to publish their words, and how to name them.

Consulting & Strategy →
Legal support

Text-searchable PDF

A PDF whose text can be searched and selected, not just an image of a page.

Document Services →
Property

Three-day notice

In Florida, a written demand for rent or possession, counting days excluding weekends and legal holidays.

Property Problem-Solving & Upkeep →
Legal support

Tickler

A reminder set ahead of a deadline so work starts in time.

Litigation Support (Ashmoor Casework) →
Business

Time block

A set period of the day given to one kind of work.

Consulting & Strategy →
Business

Time off request

A request for days away from work, with dates.

Consulting & Strategy →
Legal support

Time-limited demand

A demand that sets a deadline for the insurer to respond.

Litigation Support (Ashmoor Casework) →
Business

Timebox

A set number of minutes given to a topic.

Consulting & Strategy →
Trucking

Tire cost per mile

What tires cost for each mile driven, by position or for the whole truck.

Dispatch Services →
Business

Tire rotation

Moving tires between positions so they wear evenly.

Consulting & Strategy →
Property

Title commitment

A title company's promise to insure title, listing what must be resolved first.

Property Problem-Solving & Upkeep →
Trucking

TONU

Truck ordered not used: a fee paid to a carrier when a load is canceled after the truck was dispatched.

Dispatch Services →
Auto transport

Top load

A vehicle position on the upper deck of a car carrier, sometimes requested for added protection.

Dispatch Services →
Legal support

Topical summary

A deposition summary that groups testimony by subject rather than by page order.

Litigation Support (Ashmoor Casework) →
Business

Total cost of ownership

Every cost of owning something, not only the purchase price.

Consulting & Strategy →
Trucking

Total cost of the deal

Every payment over the life of an agreement, added together.

Operations & Back Office →
Legal support

Total loss

When an insurer decides a vehicle costs more to repair than it is worth.

Litigation Support (Ashmoor Casework) →
Property

Tourist development tax

A local tax collected on short stays in many Florida counties.

Property Problem-Solving & Upkeep →
Business

Trade name

A name a business uses that differs from its legal name, registered as a fictitious name in Florida.

Business Filings →
Trucking

Trade-in value

What a dealer will credit for your truck toward another.

Dispatch Services →
Legal support

Transcript delivery date

The date a court reporter promises to deliver a transcript.

Litigation Support (Ashmoor Casework) →
Legal support

Transcript order

A request to the court reporter for a copy of a deposition transcript, with the delivery date.

Litigation Support (Ashmoor Casework) →
Legal support

Translation log

A record of each document sent for translation, with dates and costs.

Litigation Support (Ashmoor Casework) →
Legal support

Translator's certificate

The signed statement attached to a certified translation.

Litigation Support (Ashmoor Casework) →
Trucking

Tread depth

How much tread is left on a tire, measured in 32nds of an inch.

Dispatch Services →
Trucking

Tread gauge

A small tool that measures tire tread depth in 32nds of an inch.

Dispatch Services →
Legal support

Treatment chronology

A running, dated list of a client's medical treatment, kept current as records arrive.

Litigation Support (Ashmoor Casework) →
Legal support

Treatment gap

A period with no recorded medical treatment, often flagged in a chronology.

Litigation Support (Ashmoor Casework) →
Legal support

Treatment timeline

The order and dates of all care received after an injury.

Litigation Support (Ashmoor Casework) →
Legal support

Trial notebook

An organized binder holding everything counsel needs at trial: outlines, exhibits, witness materials and key filings.

Litigation Support (Ashmoor Casework) →
Legal support

Trial subpoena

A subpoena requiring a witness to appear and testify at trial.

Litigation Support (Ashmoor Casework) →
Business

Trip budget

A plan of every cost for a trip before booking.

Consulting & Strategy →
Trucking

Trip limit increase

Extra cargo coverage bought for one high-value load.

Dispatch Services →
Trucking

Truck posting

A listing of an available truck, its location and dates, for brokers.

Dispatch Services →
Legal support

Trust account

A separate bank account where a firm holds client and settlement money, under strict rules.

Litigation Support (Ashmoor Casework) →
Business

Turnaround time

How long a deliverable takes from receipt of materials to delivery.

Consulting & Strategy →
Property

Turnover (rental)

The work of preparing a rental unit between one tenant and the next.

Property Problem-Solving & Upkeep →
Property

Turnover cost

The total cost of a tenant leaving: vacancy, cleaning, repairs and leasing.

Property Problem-Solving & Upkeep →
Property

Turnover time

The days between one tenant leaving and the next moving in.

Property Problem-Solving & Upkeep →
Business

Two-minute rule

Doing a task right away if it takes less than two minutes.

Consulting & Strategy →
Business

Two-step verification

A second check, such as a code on your phone, when logging in.

Technology Setup →
U
Business

UCC filing

A public notice, filed under the Uniform Commercial Code, that a lender holds a security interest in a debtor's property.

Records & Research →
Trucking

UCR

Unified Carrier Registration: an annual federal registration and fee program for interstate carriers, brokers and related companies.

Business Filings →
Legal support

Umbrella policy

Extra liability coverage above the limits of the underlying policies.

Litigation Support (Ashmoor Casework) →
Legal support

Unauthorized practice of law

Performing services reserved for licensed attorneys, such as giving legal advice or representing others, without a license.

Business

Uncategorized transaction

A transaction not yet assigned to an income or expense category.

Consulting & Strategy →
Trucking

Unified Carrier Registration (UCR)

An annual registration and fee for interstate carriers and some other companies.

Business Filings →
Legal support

Uninsured motorist coverage

Coverage on a person's own policy for injuries caused by a driver with no or too little insurance.

Litigation Support (Ashmoor Casework) →
Business

Unique entity ID

The identifier SAM.gov assigns to a registered business.

Business Filings →
Trucking

Unit number

The number a carrier gives each truck or trailer.

Dispatch Services →
Business

Unit price

The price per ounce, pound or item.

Consulting & Strategy →
Trucking

Unpaid fee

A dispatch fee invoiced but not yet paid.

Dispatch Services →
Property

Unpermitted work

Construction done without a required building permit.

Records & Research →
Property

Unsafe structure

A building a local building official has found unsafe, which can lead to orders to repair or demolish.

Records & Research →
Trucking

Usable fuel

The part of the tank a driver plans to use before refueling.

Dispatch Services →
Business

Usage spike

A sudden jump in electric, water or gas use.

Consulting & Strategy →
Trucking

USDOT number

The identifier FMCSA assigns to companies operating commercial vehicles, used to track safety information.

Business Filings →
Property

Useful life

How long an item typically lasts before it must be replaced.

Property Problem-Solving & Upkeep →
Property

Utility clause

The part of a lease that says who pays which utilities and how.

Property Problem-Solving & Upkeep →
Property

Utility share

The part of a shared bill each unit or household pays.

Property Problem-Solving & Upkeep →
Business

Utilization rate

The share of working hours that are billable.

Consulting & Strategy →
V
Property

Vacancy cost

Rent lost and costs paid while a unit sits empty.

Property Problem-Solving & Upkeep →
Property

Vacancy loss

Rent lost while a unit sits empty.

Property Problem-Solving & Upkeep →
Property

Vacant property check

A scheduled visit to an empty home or lot, documented with photos and a written report.

Property Problem-Solving & Upkeep →
Business

Variable income

Income that changes from week to week or month to month.

Consulting & Strategy →
Business

vCard

A standard contact file that phones and email apps can import.

Technology Setup →
Auto transport

Vehicle condition report

ES: Reporte de condición del vehículo

A record of a vehicle's condition, with photos, made at pickup and again at delivery.

Document Services →
Business

Vehicle history report

A report of a used car's past owners, accidents and title events, by VIN.

Consulting & Strategy →
Auto transport

Vehicle inspection report

ES: Reporte de inspección del vehículo

A record of a vehicle's condition at pickup and delivery, signed by both sides.

Dispatch Services →
Business

Vendor list

Everyone the business pays, with terms and tax forms on file.

Consulting & Strategy →
Business

Vendor registration

Signing up as a supplier with a government agency or company.

Business Filings →
Business

Version (sync)

A number that tells the back office which copy of a list is the newest.

Technology Setup →
Business

Version control (files)

Marking drafts and final copies so the right version is used.

Technology Setup →
Legal support

Visit list

Every medical visit by date and provider, taken from the records.

Litigation Support (Ashmoor Casework) →
Legal support

Volume (production)

One numbered set within a larger document production.

Litigation Support (Ashmoor Casework) →
W
Business

W-9

The IRS form a vendor or contractor provides with its legal name and taxpayer identification number.

Operations & Back Office →
Legal support

Wage loss documentation

Pay records and employer letters showing income lost because of an injury.

Litigation Support (Ashmoor Casework) →
Auto transport

Walk-around

ES: Inspección alrededor del vehículo

A full inspection around a vehicle before loading or unloading.

Dispatch Services →
Trucking

Walk-away terms

What happens to payments made if a driver leaves a lease early.

Dispatch Services →
Business

Wants (budget)

Spending that is nice to have but not essential.

Consulting & Strategy →
Trucking

Warning devices

Reflective triangles or other devices set out behind a stopped truck to warn traffic.

Dispatch Services →
Business

Warranty period

How long a manufacturer will repair or replace an item.

Consulting & Strategy →
Trucking

Weather hold

Stopping a load to wait out unsafe weather before continuing.

Dispatch Services →
Business

Weekly focus

The few results that matter most this week, written down.

Technology Setup →
Trucking

Weekly net

What a truck earns in a week after every cost.

Operations & Back Office →
Trucking

Weekly plan (trucking)

A day-by-day plan for each truck's loads, home time and shop time.

Dispatch Services →
Business

Weekly priorities

The few results that matter most in a given week.

Consulting & Strategy →
Business

Weekly review

A short, fixed routine each week to check deadlines, money and next week's plan.

Technology Setup →
Property

Welcome packet

Information given to a new tenant at move-in.

Property Problem-Solving & Upkeep →
Business

Win rate

The share of leads that become clients.

Consulting & Strategy →
Trucking

Winter blend diesel

Diesel treated for cold temperatures, sold in colder regions in winter.

Dispatch Services →
Trucking

Winter operations

Planning, equipment and routing changes for cold-weather months.

Dispatch Services →
Legal support

Witness binder

The exhibits and prior testimony counsel expects to use with one witness.

Litigation Support (Ashmoor Casework) →
Legal support

Witness fee

A payment set by law for a subpoenaed witness's attendance.

Litigation Support (Ashmoor Casework) →
Legal support

Witness list

A list of the people a party expects to call to testify.

Litigation Support (Ashmoor Casework) →
Legal support

Work product

Materials prepared in anticipation of litigation, which may be protected from discovery.

Litigation Support (Ashmoor Casework) →
Business

Worker classification

Deciding whether a worker is an employee or an independent contractor.

Consulting & Strategy →
Legal support

Working copy

A copy of an original file used for review or editing, so the original stays unchanged.

Litigation Support (Ashmoor Casework) →
Legal support

Working translation

An informal translation used by the team to understand a document.

Litigation Support (Ashmoor Casework) →
Trucking

Working weeks

The weeks in a year a truck actually runs, after home time and shop time.

Dispatch Services →
Legal support

Write-off (adjustment)

The part of a medical bill reduced by contract or insurance and not owed.

Litigation Support (Ashmoor Casework) →
Property

Written follow-up

A text or email confirming what was said in a call or visit.

Property Problem-Solving & Upkeep →
Business

Written scope

A document describing the work, price and terms agreed with a client.

Consulting & Strategy →
Y
Trucking

Yard spot

A monthly rented parking space for a truck.

Dispatch Services →
Business

Year at a glance

A month-by-month view of money in and money out for the year.

Technology Setup →
Accounting

Year-end package

The organized set of income, expense and business records given to a CPA to prepare a return.

Operations & Back Office →
Accounting

Year-end tax planning

Reviewing income and expenses before December 31 to decide timing with a CPA.

Operations & Back Office →
Z
Business

Zero-based budget

A budget where every dollar of income is given a job.

Consulting & Strategy →
Property

Zoning

Local rules governing how land in a given area may be used and built on.

Records & Research →

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