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Onboarding a new carrier client as a dispatcher

The first week with a new carrier sets the tone. Collect the paperwork, sign the agreement and learn how they want to run before booking the first load.

Trucking3 min readCorvane Ashmoor & Co.

A dispatcher books freight on the carrier's behalf, so brokers will ask for the carrier's documents. Having them ready speeds every setup.

Collect

  • Operating authority (MC) and USDOT number.
  • Certificate of insurance, with you listed to receive copies if they agree.
  • W-9.
  • Notice of assignment and factoring details, if they factor.
  • A signed dispatch agreement and, where brokers require it, a limited power of attorney.

Learn how they run

  • Equipment, lanes and home time.
  • Minimum rate per mile and maximum deadhead.
  • Loads and areas they will not take.

Our carrier onboarding checklist covers each step.

General information, not legal, tax or financial advice.

This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.

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