Tenants should know what counts as an emergency and how to reach you.
Emergencies
- Fire, gas smell, flooding or major leaks.
- No heat in cold weather or no AC in extreme heat, as the lease and law require.
- A door that will not lock.
Log each call
Note the time, the caller, the problem, what was done and the cost. It helps with billing, insurance and patterns.
Our after-hours call log keeps the record.
General information, not legal, tax or financial advice.
This article is general information, not legal, tax or regulatory advice. Rules change; confirm current requirements with the responsible agency or a licensed professional.
